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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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  2. Ability to obtain client photos to pull into a message out to clients with their progress over time

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. Ability to replace the "Check in" screen on duo app with a custom screen saver to be able to surface promos or add logo to screen

    1 vote

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  4. only have certain provider's able to get the new client booking online.

    1 vote

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  5. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    3 votes

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  6. Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.

    4 votes

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  7. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  8. This would be for employees/front desk/managers looking at Boulevard as opposed to clients booking online. It would be useful to have a dropdown somewhere similar to how you can select a specific employee, but instead you can select a specific service. As an example, we're a massage studio so it would be useful when booking appointments to look at a particular day's schedule and only see LMTs that offer cupping, or hot stones, or prenatal, etc. We have a separate spreadsheet with this information but it would be a lot more convenient if it was embedded into the calendar view.

    2 votes

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  9. 2 votes

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  10. Commission reports are wide open for everyone to see, this needs to be locked down by user account so they can only see their own reports. The App reporting is only a summary, we need detail! Provider A should not be able to see Provider B and C's commisssions.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. 3 votes

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  12. You should integration for med spa clearance companies like Spa kinect so our GFE's can slave over automatically

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. We need more membership perks ASAP

    Most specifically, we need options like "buy X, get Y" without limitations of what can go in the blanks. Overall, we need more flexibility with what we are able to offer people, as we are quite limited on options

    2 votes

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  14. when a client books online and pays a deposit that account credit should automatically show up when checking out

    4 votes

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  15. SKINNEY MedSpa would like to isolate online sales, and remove them from location reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. Ability to grant an additional reward to an existing client when their referred friend signs up for a membership.

    2 votes

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  17. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    3 votes

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  18. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  20. When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.

    1 vote

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