8143 results found
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Membership Vouchers
It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…3 votes -
Waitlist View on Dashbaord
I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.
2 votes -
Adding form from service creation
when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.
2 votes -
build
When building a form/chart.
-First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
-Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.5 votes -
canceled appointment notificationns
We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.
2 votes -
freeze vouchers when membership is paused
Would like memberships to freeze when in a paused status.
1 vote -
Enable flat rate commission to be put in employee commission versus only a percentage.
Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.
3 votes -
Should be able to put in an hourly rate for compensation for employees in the time clock feature.
Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.
5 votes -
Pronunciation field for client names
Add a pronunciation field for client names
10 votes -
CRM / Reviews
Hello,
I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.
4 votes -
remove detail from manage
Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.
1 vote -
Remove Access to Grant location manager to modify staff settings
I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -
1 vote -
manage permission settings
It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.
1 vote -
Same day calendar view only
Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.
1 vote -
Payment Method Option for ALL Reports
Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.
2 votes -
Report of all drafted and saved POs across all locations
POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.
1 vote -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
Manage > Membership Plans Toggles to Enable Plans
Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products
1 vote -
Inactivity Timeout Specific to Provider
It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.
1 vote -
1 vote
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