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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. The ability to send your client post-care instructions at checkout would be great! Still handing out paper copies =(

    159 votes

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  3. Todays date, client name, and DOB should auto-populate on all charts and forms. Its insane that it doesn't. For those of us providing medical services, there are legal requirements for charting. Please fix this ASAP.
    It would also be nice if service and date of service to auto-populate.

    106 votes

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  4. When in the room with a client discussing add-ons and price, it would be so helpful if we could see if they have account credit or vouchers available to apply to the service. This would make providing quotes on the fly so much easier. We currently use a paper "ticket" that the front desk creates and hands to the service provider.

    1 vote

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  5. Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.

    2 votes

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  6. The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.

    2 votes

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  7. Especially for small business, an option for cash vs accrual methods of sales summaries would be very useful.

    Or at least have the ability to customize the summary (I.e. let me choose to include cash, credit, aspire, alle, patientfi, etc and leave out certain items like vouchers). This option may actually be better for those that utilize things like aspire or patient fi a lot.

    Either way, I would love to know how much actual cash is going into my bank account during the month without having to subtract vouchers, adjustments, credits, etc.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    4 votes

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  10. A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote

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  11. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    86 votes

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    5 comments  ·  Other  ·  Admin →
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  12. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    8 votes

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  13. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    10 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    5 votes

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  15. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  16. Have certain staff have the ability to unlock submitted charts.

    13 votes

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  17. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  18. We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.

    We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.

    2 votes

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  19. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  20. When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something

    17 votes

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