8492 results found
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gift card terms and conditions
Please add a place to add Terms and Conditions for Gift Card purchases to the recipient email that is sent. Expiration dates, blackout dates, etc.. the client that receives the gift card is unaware of these.
1 vote -
Ability to confirm a credit card has been captured for online bookings.
We need a way to verify a credit card has been captured for online bookings before the actual appointment.
6 votes -
give separate merchant accounts access to block time on their own account
give separate merchants access to their own merchant account
1 vote -
Add symbols or iconography that indicates on the appointment that the client has account credit, vouchers, discounts, to use.
Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.
1 vote -
Amanda Wilson - Pure Glow
The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.
It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.
1 vote -
Display DOB and patient age in Pro App
Show.patient DOB in mobile app only for confirming with patient live.
4 votes -
Automatic chart lock icon
Currently, you have to click into a chart to see if it is fully completed. This would be two separate icons that indicate if they’re good on completing chart and want “its done/locked”.
2 votes -
Larger view of photos of gallery
This would be to show patients during appointments not before/after, but take a picture and use it to talk treatment options.
2 votes -
API: Allow clients to update their membership payment method
Currently, Boulevard sends an email out to past due clients with a link to update their payment method. This link takes them to a page in which the client can enter card details, but this isn't found on the client portal and not available via the API - only via this one email!
It would be great to be able to send additional custom emails out to clients if they still haven't updated their card info, essentially recreating the Boulevard email, but the API needs to be available to be able to send the client to a card update page.1 vote -
automatically trigger to charge for late cancel
Appointments that are a late cancellation or a no-show should automatically trigger to charge.
1 vote -
Allow only certain clients to book online for specific services
Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.
2 votes -
Appointment Creation Report by Day
I’d like a report that shows how many new appointments were created each day.
This should be based on the date the appointment was created/booked, not the date the appointment is scheduled for.
This would help us understand how successful our marketing campaigns are by showing which days actually generate the most new bookings.
For example:
Monday: 25 appointments were created
Tuesday: 32 appointments were created
Wednesday: 18 appointments were createdIt would also be helpful if this could be connected to marketing sources or campaigns, so we can better track which campaigns are bringing in real appointments.
2 votes -
Consent when purchasing a gift card
When a client is purchasing a giftcard, it automatically saves the card on file, Id like for it to be a check box that they understand this , and maybe a link to the policies (cancellation / no show etc) , instead of having to click the privacy policy. This will avoid head aches of clients saying they didn't consent because it was a gift card purchase
2 votes -
Assign staff to services via the API
It's time consuming assigning existing staff to new services, whether at a new or existing location. You must: go to the staff profile, click into the service "Customize" button, check off "Assignable", and save. With trainings and clearances happening regularly with both new and existing employees, this can take a lot of time to manage.
NakedMD is building a custom certification tool that lists all services for easy check-off and approval when a provider is cleared for a new service. If an API were to become available, this should then update the assignable services in the Boulevard dashboard, helping to…1 vote -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
You should be able to put in an hourly rate and not just commission.
You should be able to put in an hourly rate and not just commission.
1 vote -
There should be far more training.
There should be far more training at the beginning.
2 votes -
6 votes
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I suggest adding an "In Service" status to the Front Desk Dashboard to help staff track when providers are with clients and monitor the time
I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.
3 votes -
move form from one client to another
When a client books for themselves and others, the forms all get put on the profile of the person booking. It would be nice to move that form to the respective client.
3 votes
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