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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  2. This would be for employees/front desk/managers looking at Boulevard as opposed to clients booking online. It would be useful to have a dropdown somewhere similar to how you can select a specific employee, but instead you can select a specific service. As an example, we're a massage studio so it would be useful when booking appointments to look at a particular day's schedule and only see LMTs that offer cupping, or hot stones, or prenatal, etc. We have a separate spreadsheet with this information but it would be a lot more convenient if it was embedded into the calendar view.

    1 vote

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  3. 1 vote

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  4. Commission reports are wide open for everyone to see, this needs to be locked down by user account so they can only see their own reports. The App reporting is only a summary, we need detail! Provider A should not be able to see Provider B and C's commisssions.

    1 vote

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  5. 3 votes

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  6. You should integration for med spa clearance companies like Spa kinect so our GFE's can slave over automatically

    1 vote

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  7. We need more membership perks ASAP

    Most specifically, we need options like "buy X, get Y" without limitations of what can go in the blanks. Overall, we need more flexibility with what we are able to offer people, as we are quite limited on options

    2 votes

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  8. when a client books online and pays a deposit that account credit should automatically show up when checking out

    4 votes

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  9. SKINNEY MedSpa would like to isolate online sales, and remove them from location reporting.

    1 vote

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  10. Ability to grant an additional reward to an existing client when their referred friend signs up for a membership.

    2 votes

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  11. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    3 votes

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  12. Is there a way to have a list of all charts that need review or forms rather than checking day by day...this gets tedious and does not tell me if there is a form i missed for review as the medical director. 215-266-2903 is my direct line for questions or concerns

    3 votes

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  13. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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  14. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    3 votes

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  15. When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.

    1 vote

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  16. Please allow for CUSTOM PACKAGE PRICING for members (for each tier or membership type). It is offered by Aesthetic Record and other med spa EMR. Thank you!

    1 vote

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  17. 2 votes

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  18. Make it so that the system calculates the change that is due back to the client when paying.

    1 vote

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  19. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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  20. It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.

    1 vote

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