8144 results found
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2 votes
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Membership & Package Purchases to not Contribute to Loyalty Program
It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.
5 votes -
Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
gift card discounts
I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.
35 votes -
1 vote
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No Show reports
Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!
1 vote -
1 vote
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2 votes
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Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
7 votes -
Merge orders when checking out
From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…
5 votes -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
3 votes -
Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
A way to generate a quote
After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.
10 votes -
built out the app to make it effective
Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.
3 votes -
Report that includes patients with active memberships, including a list of their upcoming or appointment status
Goal: contact patients who have an active membership and have not booked their appointment for the month.
2 votes -
Let us be able to add multiple attachments in client notes
Let us be able to add multiple attachments in clients notes under one note
1 vote -
Create option so appointments booked through the Professional App initiate client notification SMS workflows for that contact+appt
At current the automation only initiates when appointments are booked from the dashboard
1 vote -
tag gallery photos
Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags
4 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
11 votes -
Fix the jump in the calendar that happens when booking into the next month
When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.
1 vote
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