8144 results found
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Sorting of Reports by Creation Date or Creator Name
Ability to sort Reports by 'created on' date or 'created by'
3 votes -
Have business's name show when sending a text to clients
Ability to share business name in text messages so that clients see the business name as the text sender
4 votes -
Reassigning appointments from provider to provider
Automated way to reassign appointments from one service provider to another
5 votes -
auto export reports
Create an option for a custom package. For example, if we run a BOGO laser hair removal package, we would need to make a package for every single area (underarms, bikini etc) and then change them monthly. Can we please have a custom package option where we can load vouchers, discounts etc all at once to check them out with?
1 vote -
expiration forms
We need the ability to have certain forms expire. For example, a medical history form should be updated at minimum once a year.
13 votes -
Set forms to expire. For example, a medical history form should be updated at minimum once a year.
Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.
13 votes -
filter records reports by active/inactive
when looking at service/product catalog or staff members, inactive profiles are unnecessary so a filer would be helpful. Not all records reports have an "active" column so it isn't always actually even clear what is active or not.
1 vote -
Updating provider on past sale changing report
Updating a past product / package sale for example will move the sale in reporting from the date of sale to the date it was updated for said provider.
This essentially invalidates past iterations of said report and can cause issues with accounting. We would like an option to turn this behavior off or an offering of a solution.
1 vote -
Clients rescheduling appointments
It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?
30 votes -
Referral Program: It would be great if we could set up different referral programs for different stylist. That way some stylist could parti
Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.
3 votes -
Include timeclock hours on staff performance
My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!4 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
2 votes -
Have gratuity option even if the ct is using their account credit for payment.
having gratuity option even if the ct is using their account credit for payment.
4 votes -
Reporting on whether membership cancellation was initiated in store or online via client portal
It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal
1 vote -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
I suggest you put a google review link in the follow up text after a service.
I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.
38 votes -
Alert when closing screens without saving
When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.
It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.
1 vote -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
Schedule alert visiblity
Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.
1 vote -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
2 votes
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