7519 results found
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missed appointment fees auto add to next appoint
If patient doesnt have CC on file, Need missed appointment fees to auto add to next appointment checkout AND have a distinctive color/etc to flag staff patient has a balance. Very awkward right now. Have to notice there is a balance, pay it separately etc.
2 votes -
fix the reports functionality
since the most recent update to the reports, the date range functionality has an error in it. I see 2 different problems. When picking a date range by clicking on the dates on the calendar, it does not accept the dates that are entered. The only way to do a custom range now is to enter it into the boxes at the top of the window.
Also, when running multiple reports for a specific time range(for example, the previous month), you must now enter the date range for each report. Previously, the date range would remain the same until you…
2 votes -
new update is giving windows 2
To anyone that is even semi coherent while also being past the age of 60 years old feels like they’ve been transported back into 2005 windows 2 graphics & technology. Top tier New York City salons have cited the inefficiency of this update multiple times which makes it even more detrimental to all professionals nationwide and also worldwide. It’s disappointing to have access to a system that heavily advertises for modern salon technology but reverts to something prehistoric. If my work place is suffering to your technological inabilities then I am fearful for the rest of our industry.
1 vote -
Ability to associate 2 providers to a bill or membership & have reporting on it
We have a prospect that needs to be able to associate 2 providers to a bill or membership.
Example of the providers & use case:
1. a selling provider (like an MD) that recommends a treatment
2. provider that actually does the treatment (like a nurse)Goal is to be able to track who’s selling and providing treatment.
- Requested by Laser Lounge (prospect)
2 votes -
Appointment Availability Report
Summary:
Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.Description:
Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:- View open appointments across different time periods
- Identify scheduling patterns and optimize staff availability
- Make data-driven decisions about staffing and scheduling
2 votes -
We need a faster way to assign services to employees. You should not have to click each individual service and toggle employees on!
We should have a faster way to assign employees to services. We have upwards of 40 different services and to click each one and toggle employees on, is not efficient. Maybe you can have the employee tab have all service listed automatically thats assigned to the store they are coded too and then toggle them on or off from there
3 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
27 votes -
Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
222 votes -
Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
6 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
16 votes -
Allow for you to create a discount for packages
There should be able to be a way you can make deals on Packages, not just individual appointments.
6 votes -
Adding Tipping to Gift Cards and Vouchers
Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.
9 votes -
Detailed history of changes
Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.
11 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
Flag for clients with notifications turned off
We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.
Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?
7 votes -
Permission: Cancel a membership
Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST
2 votes -
Report details on Blasts
When viewing the report details there should be a way to identify those clients that acted on the blast. I do not see a way to verify/see who is responsive. For example: if I am being charged $2 for each responsive person I should be able to see who they are.
3 votes -
Customizable Summary Views
Add customization options to Summaries similar to those available in Reports. This would allow users to:
- Select which data columns to display
- Arrange columns in their preferred order
- Apply filters to focus on specific metrics
- Save custom Summary layouts for future use
Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.
1 vote -
Configurable Default State for "Resend Confirmation" Checkbox
Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.
4 votes -
Ability to pull client contact info (phone/email) in Reports.
We use reports to categorize & pull past clients in order to follow up with them. It would be much more convenient to add a category/ability to customize report to add their contact info to the reporrt. As of now, you have to copy/paste the name or click into more details.
3 votes
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