On checkout shrink appt to time used. Over scheduling time screws ture utilization
Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.
Mary Nading
shared this idea
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Ben Stevens
commented
This would be very helpful for performance reports. An additional pop up that asks if you want to make the shorter time a new accommodation for the client would be a super plus.
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Mary Nading
commented
Does anyone else gave this issue? We turn guests away because stylist overbook time, don't charge any extra and make the same amount of money. Shrinking the amount of time to what the service really took would be a better visual