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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7209 results found

  1. Sometimes Grace answers the phone in cookeville and needs to book someone for lebanon but she cant see lebanon because she isnt a provider there

    1 vote

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  2. I run several reports where I need things like all orders with discounts. The only reliable way to get this is to select each discount reason as an "include" filter (Thanks to people being able to type anything I now have 300+ discount reasons to add). It would be much easier to have it give an "is not blank" option for the discount field. That would catch all discount reasons (especially if someone can manually add a discount at any time that I need to know about to add to the report)

    1 vote

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  3. We need to submit files that are larger than 1mb and more than 750 characters. We have a lot to say and a large consent file with images that needs to be submitted. Creates challenges shortening these if we are going to attempt to win them

    1 vote

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  4. client would like a personalized app for her business

    1 vote

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  5. To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…

    6 votes

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  6. The original messaging system showed more info on the client right off the bat, with fewer steps. Also showed who had looked at the message without having to open the message. Also instead of showing how much time elapsed between messages it showed the time the actual response went through. It was an easier more efficient setting. Please change it back!

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. 3 votes

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  8. Make it possible to add first and last names to client forms and have them auto-populate from their profile so that the form has their name on it if it is printed out. Legally the form still needs to have their name on the form itself, it's not enough that the form lives in their profile.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. Interested in exploring affiliate program to work with influencers to bring in new clients

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. We are finding a lot of clients go to fill out forms and get done and then somehow click the arrow "back" button and it erases all information so they think they have completed the forms, but it erases it all. Is there a way to change that back arrow from deleting everything? They dont seem to see the submit button all the way at the bottom when filling out.

    2 votes

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  11. Blvd should drive sales by acting more as a landing page.

    1. pls make the auto apply button apply to NEW bookins not ones already there. I never want to discount sales I already have.
    2. Those apartments should be HIGHLIGHTED so people can find the deals.
    The way blvd is built there is no connection to offers and booking and we need to connect them PS no one can find the discount code line.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Unfinished paperwork and forms need to be reminded every time a patient checks-in. Also, we need to be able to send a forms reminder after an invoice is closed for patients who don't complete forms correctly. We have patients who walk away when checking-in without filling out forms and then have no way to have them finish them when we catch it at a later date. The patient should not be able to check-in if they have unfulfilled forms for any visits.

    1 vote

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  13. 1 vote

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  14. 5 votes

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  15. A privilege group section for memberships - specifically locking down what level of permissioning can deactivate a membership

    Requested by Simplicity Laser, Strategic Customer

    2 votes

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  16. Make the check in process for an existing client a one step process. Existing members and clients don't want to have to input email, phone and name every time they come for a session. One step for check in in the iPad accelerates check in and also avoids people being in lines.

    1 vote

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  17. It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer

    1 vote

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  18. The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?

    How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?

    Also completely missing the mark is "products purchased", has anyone actually test driven…

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.

    features such as the messaging capabilities
    seeing the product list so they can sell/ answer question out of work
    allow you to schedule add ons in the app
    view the waitlist in the app

    m any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features

    52 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  20. when a customer books a service, the service description should be readily available

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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