8144 results found
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automatically update changes to services
When we go into a stylist's services and change how long or the price of the service it should automatically update services already booked with them. Someone getting a promotion and therefore higher priced services shouldn't be something we have to manually change all pre-booked appointments
3 votes -
iCal syncing: option to sync booked appointments only (and not adding “Blocked Time” to ical
I would like to option of choosing what will sync from Boulevard calendar to iCal. I would like to sync only booked client appointments. I do not need my “blocked time” on boulevard calendar to sync with my personal iCal. For example: if i have a ‘blocked time’ on my boulevard calendar for personal thing, ex: a doctors appointment, i do not need that blocked time to sync on my iCal, as I have already put that appointment on my iCal. It’s making my calendar look very messy. I just want to sync booked client appointments with my iCal.
3 votes -
Customize logout timings per role/employee
This feature would give us the ability to customize the security logout timings by employee and not only for everyone as a whole.
It's important for our front desk girls to have a shorter time as they are constantly up and down from their desks and we don't want mistakes to be made under the wrong name.
For providers, they all have their own iPads and chart during their consultations/appointments. Sometimes they forget to press the save draft button on their EHR notes and the notes delete when it force logs them out.
5 votes -
Noting virtual specific days on schedule
Need to be able to identify when a provide is only available for virtual appointments
6 votes -
Offer Organization
Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)
13 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
29 votes -
Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
6 votes -
phone app to show more client details
In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.
7 votes -
make a report that will allow you to filter by payment method AND service category along with a date range
I want to watch the performance of a specific service category as well as how it is being paid for. For some reason you dont have this option anywhere. Expanded filters would be very good. So far I have found boulevard reports to be limiting and frustrating. MY old software from the 2010s had better reports. I'd love to see you improve this!!
TY!!!
1 vote -
Staff Links
Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link
3 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
5 votes -
2nd text line for marketing
We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).
5 votes -
Automatic Voiding/Deletion of Expired Vouchers for Recurring Memberships
Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.
At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.
This would be a HUGE improvement in efficiency and relaying…
9 votes -
2 votes
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
1 vote
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When additional services are added at checkout
When we add another service at check out, there should also be a time slot option and then those services should be added on the Calendar as well for history. At checkout, it shows the new added service but on the Calendar it remains as is.
2 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
53 votes
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