7209 results found
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Reporting on Membership Cancellation Reasons
Now that we're required to enter a reason why a membership is being canceled, we need to be able to report on this data to understand the most common reasons why clients cancel memberships and track them over time.
4 votes -
Make commission reports available only for the intended staff member.
Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.
57 votes -
Add Business Settings / Duo Settings to allow enable/disable Arrived and Confirm buttons
It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.
1 vote -
Adjust offer code value for different totals and purchase items
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful104 votes -
Virtual consultations video platform
would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that
25 votes -
Create a modifier pathway for any service to denote that a service is a ReDo or correction to a previous service and tie them together
If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…
1 vote -
Ability to view completed forms as a client
Ability for clients to view their completed form submissions
66 votes -
7 votes
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provide clients the ability to add a tip in the email receipt they receive
Provide clients with the ability to add a tip in the email receipt they receive.
1 vote -
2 votes
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Add Referral Sources within the Booking Process
The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.
5 votes -
Be able to block of certain hours on the schedule for New Clients only (or members only, etc).
Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.
7 votes -
Processing (prep) time set at beginning of appointment.
Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!
47 votes -
Full functionality within staff app
Being able to run the entire business within the staff app
5 votes -
client orders makes you start from the begining
when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.it should be :
All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.4 votes -
Protect reporting details by privilege groups
surface data but hide location names for certain staff
Requested by: 4Ever Young (45 location prospect)2 votes -
Feature Request : auto-reschedule appointments when staff call out sick
Prospect : 4Ever Young (45 location prospect ; franchise)
Feature Request : auto-reschedule appointments when staff call out sick
2 votes -
Privilege Group Addition : enhanced security lock out USB drives; remove ability to download files
Prospect : 4Ever Young (45 location prospect ; franchise)
Feature Request : Under Advanced Forms (in privilege groups) - request to separate complete, print, archive, or add notes as separate permissions to help ensure data loss prevention without authorization
2 votes -
Daily summary report
Would love to receive an email at the end of the day with a daily summary without having to go into boulevard reports and filter out. A report that states all sales for the day, total appointments, any refunds and any other general important metrics. Other softwares like square do this and it was always a helpful way to review each day quickly.
6 votes -
Tighten up the Hipaa compliance
When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.
21 votes
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