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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7490 results found

  1. We need to be able to set custom "low inventory" numbers when using "Bulk Add" in a purchase order. When using bulk add, almost 100 products get added, and many have 4, 5, & 6 units in stock. Then we have to go through and delete those items, making bulk add a feature that doesn't make the process any easier or faster.

    For our business, 5-6 units are full stock for most items. We want to be able to set "low inventory" as 0-2 units per item. Bonus if we could set custom low inventory for different categories as well,…

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. We would like our staff to be able to view tips. I know its under one of the privileges for VIEW SALES but we don't want them to also have access to the register view and Gift Card list

    7 votes

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  3. Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients

    2 votes

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  4. Allow for HIPPA-compliant virtual appointments. Easy to send out links and keep client's information safe.

    17 votes

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    1 comment  ·  Admin →
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  5. A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes

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  6. When charging for no shows or late cancels those transactions should NOT count toward loyalty points!

    13 votes

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  7. Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.

    4 votes

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  8. It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.

    4 votes

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  9. Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote

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  10. it would be extremely useful and time saving to be able to navigate through the service menu on the management side using arrows to switch between individual services when they are opened for editing. it is extremely redundant to have to close the service only to open the very next make to make an edit and then exit out of that one and then open the next one to make an edit, etc.

    It would also be super handy to have the prices shown on the service list without having to open each individual service. And then also to be…

    5 votes

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  11. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  12. Add text boxes and zoom feature to Chart Mark up feature

    21 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  13. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    17 votes

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    1 comment  ·  Admin →
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  14. Removing battery from Duo would get rid of issues related to the battery

    3 votes

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  15. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    3 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  16. multiple cancellation fees built into specific services

    Requested by : 4ever Young (45 location prospect)

    5 votes

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  17. In the new improved calendar view from mobile app we should be able to choose which 3 days we want to see at a time. Right now it will not let me see Tuesday weds Thursday together. We should also be able to pinch to expand or minimize the calendar.

    4 votes

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  18. After making a form/document, can there be a save draft button instead of having to publish to save and then go disable?

    4 votes

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  19. They want a pop up alert that tells if the client has a card on file or not when booking the appointment, before it's been finalized. They want this so that they can easily tell if they need to ask for a card when booking appointments internally through the dashboard.

    58 votes

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  20. Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.

    1 vote

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