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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes

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  2. Currently, the membership fee collected is counted as sales, and when the same credit is redeemed, it is reported as a separate sale. It essentially counts the same sales twice. This is grossly incorrect, for both legal and accounting purposes. Please consult with your tax advisor and consider correcting the platform as soon as possible. Thank you.

    1 vote

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  3. It would be great to have a section like a paystub where you can insert a note to each employee for the pay week. It would be great to write reminders or correction reason on their report. I had an incident where my stylist added her tip with all her service charge, I don't take tip on credit card. She could have received her commission with more money since she had already received her tip in cash from the register. A reminder in a note section would clarify the difference in pay before assuming she was missing money from her…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. would love to for staff to receive reminder text or emails of upcoming appts. right now we just receive the initial communication when something is booked but other systems remind you a day before and the day of

    1 vote

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  5. I wanted to share some feedback on the appointment booking interface. The new drop-down style for selecting times is more tedious compared to the previous clock format. The old version, where you could simply click the hour and then the minutes, was much faster and more intuitive—especially when scheduling multiple clients back-to-back. Bringing back the clock format (or at least offering it as an option) would really improve efficiency and make the booking process smoother for stylists on the app.

    1 vote

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  6. Add additional availability on professional app. When we see we're booked up for the day, service providers want the ability to add additional availability to accommodate more clients.

    Right now, this can only be done via the desktop (Adjust shift)

    1 vote

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  7. We don't want the Accommodation Feature available and would like to have the option to disable it.

    2 votes

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  8. having gratuity option even if the ct is using their account credit for payment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. UNIQUE discount code that can only be used ONE time, ability to create a code like a referral code that is unique to a person that can only be used once. Imagine you can gift something like an IV to a friend

    2 votes

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  10. Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.

    3 votes

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  11. have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
    Same with reoccuring time off/blocks to schedules!!!!

    3 votes

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  12. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    13 votes

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  13. The current system allows more pedicures to be booked than we have chairs available. Causing us to have to reschedule clients to another time and/or day. This happens with online booking as well as in house booking.

    1 vote

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    1 comment  ·  Admin →
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  14. turn off notification emails for main business when client cancel appointments online

    4 votes

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    1 comment  ·  Admin →
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  15. Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…

    3 votes

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  16. Embed entry for potential patients to input their information with questions on a contact form on our website— but I want it to sync into boulevard. This should be added to marketing. It would help new leads massively

    1 vote

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  17. We can't keep track of who is making changes, making appointments or cancellations so sometimes its hard to determine who the client spoke to. I know we can sign in and out every time but our office has one desktop we all use to check clients out and logging in and out is not realistic for us. There needs to be some sort of initials or sign off when doing anything to the schedule.

    2 votes

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  18. Privilege Group setting around hiding the compensation tab for other staff members.

    6 votes

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  19. On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  20. We'd like to be able to download all of the responses from our form submissions into a CSV file.

    3 votes

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