7610 results found
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first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
7 votes -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
17 votes -
Enhanced Client Receipts for Treatment Transparency
Implement an updated receipt format that itemizes injectable services by including the exact number of units administered (for example, neurotoxin treatments).
Currently, clients frequently call requesting documentation of how many units they received. The only way we are able to provide this information is by taking a screenshot from the chart and emailing it manually, which is time-consuming and inefficient.
5 votes -
AI Agent - Call Answering Service
BLVD needs to integrate with an AI agent that can book appointments after hours, missed phone calls etc.
19 votes -
A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
5 votes -
Have services that can only be booked as part of a group appointment
We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.
The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.
We put lots of warnings with the service description, but it still happens every week.
When we don't offer it for online booking, we get people complaining that we don't offer the service.
Please Please Fix group booking to ensure that these are booked properly!
5 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
13 votes -
add photo next to client name
I would like to see a picture of the client/patient when they are on the schedule
6 votes -
when I go to a client in the system I should be able to send them forms and charts. having to book a new appointment is tedious
send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.
11 votes -
Increase gift card max and allow multiple gift card purchases in one transaction
Current gift card max is $500, which limits our ability to sell gift card bonus specials. Plus you can't even buy multiple gift cards in one transaction to offset that limit. Please fix this. You should be able to buy gift cards for any value.
11 votes -
Please fix reports so you can save the DATE RANGE!!!!
The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback
It always resets when you open (re-open) the report.
23 votes -
Adding addendums to completed charts
It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.
14 votes -
Packages, Vouchers and Payroll
Vouchers that are in a package should reflect the product/service cost. Currently if you have vouchers in a package - which we sell during our customer events. BLVD takes the number of total vouchers divides it by the package price and assign the same value to all items in the package. This makes payroll a nightmare and packages useless. An example of this is if you have a package with THREE 60 minute massages at $200 each and THREE facials $100 each. The total package would be $900. When the vouchers are redeemed - both the massage and the facial…
4 votes -
build
When building a form/chart.
-First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
-Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.5 votes -
Pronunciation field for client names
Add a pronunciation field for client names
5 votes -
Card on file notification at time of booking
A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!
4 votes -
reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
79 votes -
Checking receipts in profile history being able to get back to purchase history without starting over
When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something
22 votes -
Allow Retention Report to Go Out Further Than 180 Days
Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.
7 votes
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