7858 results found
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Create more than 1000 characters for dot phrases for charting
Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters
26 votes -
Better management of products and product categories
I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.
62 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
33 votes -
Card on file indicator at check out
It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.
10 votes -
28 votes
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Custom receipt text
It would be valuable to add a note to leave a google review and link when clients receive their text receipt!
6 votes -
Highlight no-shows in red in patient history
When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.
566 votes -
It would be great if the front (client) facing screen showed any discount applied to their products/service when they are checking out.
Currently when I add a discount to a service or product they client does not see it on their side when going through the check out process. I then have to take time to explain that they will see the discount on their receipt. It would be nice if they saw the breakdown of the charges to include discounts when they are checking out.
6 votes -
Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
24 votes -
PUTTING CLIENTS ON WAITING LIST SHOULD NOT BE THIS ANNOYING
Putting clients on the waitlist should be much easier. There should be an option to add them to the waiting list for multiple days at once. Add them one by one for multiple service is too inconvenient
3 votes -
Allow Retention Report to Go Out Further Than 180 Days
Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.
10 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
11 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.7 votes -
New vs Current Clients Online Booking
It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.
28 votes -
Customize Confirmation Text by Service
We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.
5 votes -
Cancelation Rate %
It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.
This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.
19 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
364 votes -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
3 votes -
add ons
I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons
5 votes -
Stop resources auto-selecting on Dashboard Calendar refresh/appt changes
Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.
6 votes
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