7608 results found
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Internal staff messaging and task assignment
need an option to assign tasks to staff members and send internal staff messages
12 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.7 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
20 votes -
6 votes
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Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
17 votes -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
3 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
361 votes -
confirmation email for rescheduled appointments
if a client reschedules their appointment themselves they won't get an updated confirmation email and I need this. this has resulted in double booking themselves or just not showing up.
Square has so many features BLVD doesn't and I think you could get a few tips from them? TY!6 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
17 votes -
Time blocks should have a notes section
My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.
Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.
28 votes -
Forms Reminder Email
If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.
11 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
10 votes -
Allow an option to add a "parent account" for children or spouses with the same card info
add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.
9 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
15 votes -
Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.
When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.
17 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
15 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
20 votes -
Delete Old Clients
Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers
7 votes -
Alert reception when arriving a client that paperwork is not complete
Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.
3 votes -
gift card max balance
For giftcard sales the max balance needs to be higher then 500.00 Max needs to ba at least 1000.00. We are a spa and have people wanting to put 700-1000 on theirs and we cant do that now. Doing two different cards to equal the total they want is an inconvenience to the clients.
8 votes
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