7858 results found
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we really need you to set tipping for check out based on role of provider
desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not
4 votes -
Hide pricing from online booking
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…
34 votes -
Client Communication Customization
Please let us edit automated client emails like receipts and confirmations, in more detail. They sound generic, and it’s wild that this basic feature costs extra- as much as a phone bill! We just want our messages to sound like our brand. Many other platforms I compared you to offer client communication at no additional cost or at much higher quantities per tier. Please update this!
17 votes -
Alert reception when arriving a client that paperwork is not complete
Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.
5 votes -
Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
91 votes -
7 votes
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Remote Calendar
Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.
5 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
22 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
20 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
24 votes -
rating text message
Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.
5 votes -
Pre and Post Treatment Forms
I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.
149 votes -
Forms Reminder Email
If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.
14 votes -
Referral
It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.
This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.
5 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
26 votes -
Custom Automated Messages
Hi [Boulevard Team / Support],
I’d like to request a feature enhancement for automated messaging within the booking system.
Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.
It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…
7 votes -
MULTIPLE PHOTO
MULTIPLE PHOTO UPLOADS FOR UPLOADING BEFORE AND AFTERS. ITS TOO TIME CONSUMING TO INDIVIDUALLY UPLOAD AND RUINS WORK FLOW.
6 votes -
Is there a way to a category within a category? So like one big category and then sub categories?
category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.
6 votes -
Offer codes for specific stylists
Ability to limit offer codes by stylist.
10 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
19 votes
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