7193 results found
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Enhanced gift card location settings, restrictions, and visibility
Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.
41 votes -
Clients rescheduling appointments
It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?
27 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
12 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
5 votes -
service updates
There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.
14 votes -
implement texting clients within the mobile app, instead of from your phone
I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.
9 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
9 votes -
gift card discounts
I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.
28 votes -
Flexible % of required Medical Director Sign off on charts
Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.
24 votes -
Display calculated age of client in Charts and Forms
Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.
12 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
11 votes -
mobile
Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.
4 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
8 votes -
Automated Campaign Audience Filters - Reminder to Book
When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.
14 votes -
Adding addendums to completed charts
It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.
9 votes -
Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
8 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
8 votes -
Improve Forms Features
The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…
10 votes -
Dont save same credit card multiple times
The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.
13 votes -
Unlock Charts
Have certain staff have the ability to unlock submitted charts.
14 votes
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