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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8559 results found

  1. Ability to obtain client photos to pull into a message out to clients with their progress over time

    1 vote

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  2. Ability to replace the "Check in" screen on duo app with a custom screen saver to be able to surface promos or add logo to screen

    1 vote

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  3. only have certain provider's able to get the new client booking online.

    1 vote

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  4. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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  5. When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.

    1 vote

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  6. Make it so that the system calculates the change that is due back to the client when paying.

    1 vote

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  7. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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  8. It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.

    1 vote

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  9. Allow merge tags in the subject line of emails

    1 vote

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  10. Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.

    1 vote

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  11. Allowing 1 chart to cover the needs of multiple services.
    Example: Once the service is chosen from a drop-down menu, and the next section is appears that's specific to the selection.

    1 vote

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  12. 1 vote

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  13. when products are on a ticket that is not paid yet it would be nice that the products get taken out of inventory at that time.

    1 vote

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  14. Rearrange the order of packages for online sales

    1 vote

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  15. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  16. Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.

    1 vote

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  17. Adjust the booking flow to require a designation of REQUEST vs NON-REQUEST. Currently not required to book the appointment and it's easily overlooked in the booking process. This is an important KPI that we are missing accurate data on because of this flawed process.

    1 vote

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  18. This would allow businesses to begin selling vouchers online through their websites.

    1 vote

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  19. Add admin API mutation for GIFT_CARD to the OrderPaymentMethod

    This would be an input via type: OrderPaymentCreateInput
    through field: method via type: OrderPaymentMethod

    Currently, only ACCOUNT_CREDIT and CARD exist as options.

    1 vote

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  20. Need to be able to move all appointments from a terminated staff member at once instead of one by one.

    1 vote

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