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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8559 results found

  1. We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in

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  2. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

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  3. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Would like memberships to freeze when in a paused status.

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  5. Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.

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  6. I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -

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  7. It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.

    1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  8. Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.

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  9. POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.

    1 vote

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  10. Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products

    1 vote

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  11. It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  12. 1 vote

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  13. it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
    - who changed staff role and when
    - who changed "bookable online" and when
    - who changed service assignments

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP

    1 vote

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  15. 1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  16. Stylists want to see what each client tips them on the app

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. I make gift card donations often to local organizations. In order to enter the gift card info, serial number and amount. The sale needs to be closed out and the only option I see is 'other'. For accounting purposes when a sales report is pulled, it looks like the gift card amount is charged, though no monies came into the drawer, as it's a donation. What is the best way to zero out the amount owed without changing the card amount at checkout? Maybe this can be an option or if you have a suggestion I'd love to learn more!

    1 vote

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  18. when checking out a client in a membership, ability to redeem their membership for the month

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  19. I think that having E-prescibing, Lab ordering and the ability to access a full CRM with texting and calling through boulevard would make it fully an all-in-one system. with access to the mobile app to receive texts and calls as well. These three things are really what the aesthetic and wellness spaces need for a seamless system. Also google reviews sent to patients, not boulevard does no one good if you can't see them!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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