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  1. Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...

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  2. When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.

    1 vote

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  3. Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options

    1 vote

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  4. I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.

    1 vote

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  5. If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.

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  6. From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
    Thank you

    1 vote

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  7. We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?

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  8. For inventory to be categorized by brand

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  9. Date ranges default to today’s date vs 3-day window

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  10. It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.

    1 vote

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  11. We'd like to be able to add these hyperlinks to take clients to photos of the provider's work so they can get a better visual of who will be working on their hair!

    1 vote

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  12. Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.

    1 vote

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  13. Before the messages was update, you were able to create more than one message at a time and click between 'calendar' and 'front desk' while having the message(s) open. Is there a way to get those features back?

    1 vote

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  14. 1 vote

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  15. When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote

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  16. Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:

    1. Remove individual appt vs group appt - it is too many steps for the client
    2. Be able to hyperlink directly to the service and/or category to link to socials and our website links.
    3. Customize order for category and services vs auto-default to alphabetical
    1 vote

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  17. Ability to change location for pop-up events at external sites

    1 vote

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  18. We had a guest come in who accidentally clicked the wrong rating for his appointment and then couldn't change it. Or at least let us be able to add notes to the rating that we followed up with the guest.

    1 vote

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  19. adding a tag to a sale would help us track this

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  20. 1 vote

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