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  1. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

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  2. currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist

    1 vote

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  3. We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.

    1 vote

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  4. When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.

    1 vote

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  5. 1 vote

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  6. At the end of checking out a client, before sending the receipt email, there is a spot to write a message to the client. It would be great to have pre scripted messages saved in a drop down. This would make it a lot easier to send a message. IE: Today is prom day and I keep writing the same message (Have an AMAZING time at your Prom) Having 5-10 saved messages would allow a little personal touch on the receipt.

    1 vote

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  7. When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.

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  8. The new Send and close button can be handy in some situations. But Muscle memory has me finishing my message, pressing "tab" twice, and pressing "enter" I end up closing the message and wondering what happened.

    Swapping the buttons would be very beneficial for the ingrained muscle memory while not losing the close feature.

    1 vote

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  9. Example: agreement forms in which Semper would need to complete details such as package of services and total cost (which is different per client), then send to the client to sign and date.

    1 vote

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  10. Woodward Barbers called out the need to receive a notification if the cash drawer is over or under upon closeout.

    1 vote

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  11. Can you add a buy as guest option for gift card check out

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  12. Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.

    1 vote

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  13. a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB

    1 vote

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  14. Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.

    1 vote

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  15. 1 vote

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  16. This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.

    1 vote

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  17. Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!

    1 vote

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  18. This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.

    Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"

    1 vote

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  19. Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:

    When a service price should be updated to reflect what we are charging instead
    When a staff member is discounting improperly or not to SOP
    When a staff member is violating pricing agreements
    When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…

    1 vote

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  20. We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.

    1 vote

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