8555 results found
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Clients need notifications on when their Pauses are about to end so they are prepared to be charged
Too many clients complain about not knowing if they are paused on a membership or when they are about to end their pause and get charged without notifications.... it would be helpful to send out a confirmation email on when they pause starts and ends. this will cause so many less client issues for us.
2 votes -
Membership Refunds/Dates
Would like this added to the Membership tab... If payment has failed and the client has put a new payment on file... it charges them for missed months but it would be better to know what months were missed on the order notes or invoices. We have had a few client issues with this because they get charged multiple times in a month to catch up and don't understand why. So there needs to be a change in wording on the receipts. Also on the backend, it would be nice to see when we refunded the membership in the membership…
2 votes -
Quickly view which locations a product is active at from the Gear icon
I'm in the process of downsizing our retail based on how many of each product is sold at which location. We already don't sell specific things at different locations, but it's hard to remember these without switching locations each time to check. I would love to be able to:
- go to the gear icon, then 'products'
- select a product to edit
- view in the editing panel which location has this product activated, and how many are currently in stock
- a bonus would be to see how many minimums that location also keeps on hand!This would…
2 votes -
Staff Tags
Similar to client tags, being able to tag staff members and filter the calendar by those tags.
Example use case: narrow down calendar by service speciality.2 votes -
Apple Calendar needs to update rescheduled appointments
If clients reschedule their appointments, they get a new text & email confirming the change, but when they click "add to my calendar" it doesn't get rid of the original appointment, so they will now have 2 different appointments on their calendar. Has caused confusion for several clients.
2 votes -
Commission calculations should be done with the business charge taken out after the %percentage is figured.
Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.
2 votes -
orders
Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.
2 votes -
forms for new client only
Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.
2 votes -
unit cost
The ability to adjust unit cost in product profile at the location management level.
2 votes -
2 votes
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Business Charge
Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.
2 votes -
Checkout cancelled appointments
We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.
2 votes -
Reminder email/text
Text or email client when they are due for an appointment--ie 3month tox appointment
2 votes -
Links to services that only show locations with that service
Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.
2 votes -
Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
2 votes -
Add Date of Birth to Update Client Zapier Action.
Client request: The ability to update a client's DOB through the Zapier Update Client action.
2 votes -
Calendar notes that do not block online booking
Ability to place notes on calendar that do not block online booking
2 votes -
Message among staff and provider
be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only
2 votes -
Allow clients and stylists to modify their appointment on a mobile device to enable add on or change, (or cancel with in the window)
From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel
2 votes -
Email / Text notification to office manager email for all patient bookings
Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.
2 votes
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