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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. it's confusing and inaccurate - voiding when you create a replacement order should ot be considered a refund

    2 votes

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  2. 2 votes

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  3. instead of having to go into each individ service and add a tech on...

    2 votes

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  4. when we are refunding money can you add "client cancel" button because 95% of the time we refund because they cancel, it will make the process so much easier than me typing all the time?

    2 votes

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  5. It would be nice to have the ability to creat SKU's with a price embedded in them to use for miscellaneous products that we don't want in inventory. Example: I have some shampoo that was sent as a promo, but I am not going to carry it full time. It would be great to have a SKU like: MISC2999 that would ring up as Miscellaneous Product for $29.99 so I can just put that on the product instead of adding it to inventory.

    2 votes

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  6. It allows us to make the best stylist match for the customer depending on their budget for the appointment.

    2 votes

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  7. I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:

    • Making it optional to require the name before searching
    • Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
    2 votes

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  8. 2 votes

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  9. We would like the ability to be able to customize our reminders based on each stylist's preferences. Some stylists are okay with the options Boulevard currently offers, but others would like to be able to send out notifications a week or more in advance. Having the ability to customize based on the individual stylist's preferences would be awesome!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Including contact and emergency contact information. At current we can store this data about clients, but this potentially lifesaving information cannot be stored in platform on our own staff.

    2 votes

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  11. I am thrilled with the integration as we can nurture leads in mailchimp and send out monthly newsletters, but I am a little concerned that people will think we are spamming them since they already unsubscribed to our blvd marketing meaning they have to do it 2x. People who are marked as unsubscribed should receive no more emails from integrations

    2 votes

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  12. similar to block off option when clicking on the calendar be able to see and open staff availability for a day. aka make one-time change to booking availability from calendar view...

    2 votes

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  13. 2 votes

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  14. If a stylist does not perform a service, currently, it looks available on the app and is listed in the drop down menu in the checkout process. Those should not show at all. Thanks! Jennifer

    2 votes

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  15. Clients having the option to add notes is dangerous. They think that if they add the note it will be honored. Sometimes what they request is not feasible.

    2 votes

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  16. It could be more clear for our guests if we had control over the naming and arrangement of items on the Appointment Preference list. For instance, to sell our products, guests must first select either Individual or Group booking to then see a list of our available products. It's common that they mistakenly think we don't sell products online because they never get past the Appointment Preferences page, thinking that they're looking for something that they assume is categorically different. However, if we were able to change the labeling of these items and/or add categories to the Appointment Preferences list,…

    2 votes

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  17. When using the "new appointment" tool from the calendar page it would be very nice to have a keyboard only flow available. As it is now, I can type a client name, then use the arrows to choose their name, then tab to accept it. Then mouse to the services and click in the blank. Then type a service name, then mouse to click on the service name to select it. Then mouse to click on next service, and repeat.

    It would be great to have a flow where I can pick the name, service, provider, etc... by just tabbing…

    2 votes

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  18. If I am searching for a client I can type jody smyth and get results for "Jodi Smith". Or I can search jo sm and get the same results. This is super hepful.

    When I am searching to book an appointment I have to type the exact match for a service. It would be great to have something a little more forgiving

    2 votes

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  19. 2 votes

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  20. adding a summary of "Time Clocked In" - not hours scheduled - for performance reports over a date range

    It's helpful to know their clocked time as many providers come and go by appointment and receive an hourly wage in addition to commissions.

    having a filter available to add a "CLOCKED TIME" column would be great

    2 votes

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