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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. Example:

    Having a spa filter, so all we see are spa employee's and their bookings. As of now we can see EVERYONE's bookings for the day.

    2 votes

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  2. When the salon has more than one client with the same name. An additional way to verify that the credit is going to the intended client would be helpful

    2 votes

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  3. The last app we used was SalonBiz Stylist. We were able to install the app on a smart watch. We were able to see a one day schedule of clients with the time of day, looked like the agenda view. If you clicked a client's name, it would give you the color notes, starting with the most recent note. This was great info to have on you at all times, especially if you left your phone at your station or you forgot your client's name (LOL).

    2 votes

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  4. To receive a notification/pop up when initially attempting to book a client with reasons not to instead of towards the end of completing the appointment

    2 votes

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  5. It would be wonderful to have a tag that we could use for vaccinated clients. We're currently using the "influencer tag" :)

    2 votes

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  6. 2 votes

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  7. Walking into a closing shift where 3 stylists have called out means a lot of work on the backend when customers who don't check their email come in looking for their appointment to be filled and no one's here. Having cancelled appointments made easily accessible to see where they've been rescheduled to / the names of cancelled people would make tracking down individuals much easier. As nice as looking up by phone number is, it would be more efficient to see the cancelled appointment around the time the customer was expecting to arrive.

    2 votes

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  8. It would be great to have the Bell notification history under the client account. We need sometimes to see more than 4 days of notifications so a full history could go under the client account or even a separate Notifications History section under the Management Cog so front desk can dig in.

    2 votes

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  9. When client books an appointment the technician automatically get a confirmation booking. If the client decides to add another service with a separate provider, that provider DOES NOT receive an alert that a booking has been made. This added service is done through the EDIT mode. Unless providers are glued to the app, they may very well not notice that a service is being added to their schedule. They receive texts for cancellation and original bookings. Can we please have an alert mechanism for editing an existing appointment? Thanks

    2 votes

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  10. Also if it was alphabetical it would be so much easier to find them on the list.

    2 votes

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  11. Hi, I had a client try to purchase a gift card online today, and they received an error message due to their phone number being 11-digits instead of 10. We fixed the phone number, but is there anyway that we can have 11 or more digit phone numbers added for international guests and clients? thanks

    2 votes

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  12. Useful if account credit is set to expire or was in error. At current no way to do this.

    2 votes

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  13. For instances on client web interface, Duo tip screen, and dashboard web interface.

    2 votes

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  14. We have a lot of service providers and multiple locations, when looking at the calendar you only get to see the first letter maybe two of the staff names and the photos are very small. We would love the ability to have the full name of the staff pull up when you hover, not click your mouse over their photo.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. 2 votes

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  16. Receiving alerts within a 4 hr window from when the stylists starts their shift would be awesome. They don't want the online booking alert on for everything because they receive a ton of messages from it. If we could have it for just a certain time frame it would be very helpful.

    2 votes

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  17. We carry a long waiting list so this would make certain clients stand-out

    2 votes

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  18. 2 votes

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  19. When a client sends gift card to the wrong email, have the ability to correct it on our own without contacting help chat.

    2 votes

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  20. Would be great to sync incoming and outgoing emails into BLVD automatically.

    2 votes

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