8555 results found
-
I wish it wouldn't send an email to us when we cancel an appointment for a patient
I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.
2 votes -
Improved patient check out experience
You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…
2 votes -
As a digital marketer zapier needs to pull in real data not mock clients.
Also there needs to be a in client information the dollar amount spent and allow tags.
2 votes -
Multi-Location Booked Forecast Summary
Currently, summaries are location-based, requiring users to log into each location's dashboard individually to view booked forecast information. This feature would introduce a new report that aggregates data from all locations, providing:
A unified view of booked forecasts across all locations
The ability to compare and contrast performance between different locations
Time-saving efficiency for multi-location businesses
Enhanced decision-making capabilities with a holistic view of the entire business
This feature would significantly improve the user experience for businesses managing multiple locations, streamlining their reporting process and providing valuable insights at a glance.
2 votes -
Custom Notifications - Mail Merge Fields
I would really like the ability to add merge fields in the text notifications. We're a busy medspa and would like the ability to include information in the text notifications like <customer name> and <service> in the notifications.
2 votes -
Please provide a direct integration between WooCommerce and Boulevard!!
Please provide this the same way you have done for Shopify. Zapier is super complicated for the WooCommerce integration, and it doesn't work well. I need my inventory to sync simultaneously and correctly between WooCommerce and Boulevard.
2 votes -
Priority tags for waitlists
Having a priority tag for waitlists would be hugely helpful. Occasionally people have a client they want to contact first and as of right now you have to dig through all of the notes of individual clients, which can be quite a feat for longer waitlists.
2 votes -
Have a spot for maiden name
It would be beneficial to have the maiden name of clients connected to their profile as well. We have clients get referred and list a client's maiden name or married name, but we can't find them in the system because their new/old last name isn't updated.
2 votes -
Mark-up in charts deletes the notes and mark-ups
When the iPad goes from landscape to portrait or the other way around it deletes the notes and mark-ups. This happens a lot with our providers.
2 votes -
Please create a report only for Service Charges.
Please create a report only for Service Charges.
2 votes -
2 votes
-
change individual account metrics for commission based salons
I run a commission based salon and would like you to change the individual account metrics to reflect their commission summary instead of gross sales.
2 votes -
Categorize referral sources
We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.
2 votes -
Front desk: Booking same day appointments without interference.
Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!
2 votes -
Separate commissions on new vs existing customers
Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients
2 votes -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
Product sales report is lacking
If you could send more product sales details to shopify accurately becauser your reports are lacking and I could use shopify reporting for product sales and all their product reports. In addition their PO system is much better and would allow me to use their product tracking better
2 votes -
Track response times in message center
Would like to check response times for handling messages in the message center and track appointments booked by front desk.
2 votes -
Service Timing addition that blocks tech & client time
Would love an option for "Service Buffer Timing" or something similar that does not reflect the additional time on the service time to the client and also does not allow that buffer time to be overbooked. Ex. client gets facial with tech1 and brows with tech2 and that buffer time isn't able to be booked for brow time, it would book brows after the buffer time.
2 votes -
Better Time Card Report
I'm quite surprised I didn't see anyone else mention this. The Time Clock report stinks. The already created summary falls short in showing the total hours worked for the day (since it lists start, stop, break start, break stop, start and stop) therefore it doesn't give you what was worked that day (i.e. if overtime is due). I've got to think most companies use BLVD for time cards, why is this report so lacking. I did create a custom report, which is better, but ultimately, there needs to be some changes. If not I'm still forced to bring all of…
2 votes
- Don't see your idea?