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  1. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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  2. Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.

    1 vote

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  3. 1 vote

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  4. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    1 vote

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  5. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. Show product cost at counter sale checkout.

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  7. When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.

    1 vote

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  8. 1 vote

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  9. The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. it automatically moves the future booking to today’s date. I suggest leaving the future booking on the date that’s booked for, unless we want to change the date ourselves.

    1 vote

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  11. When I open a booking to edit or reschedule, it automatically moves the future booking to today’s date. This is counterintuitive and causes lot of scheduling mishaps if I’m in a rush or my assistant isn’t paying attention. I suggest leaving the future booking on the date that’s booked for unless we want to change the date ourselves. Also, as an aside, just logging in and getting past password verification and “Oops” pages to post a suggestion maybe wanna beat my head into a wall.

    1 vote

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  12. Can clients receive an automatic email reminder when memberships pauses are ending and have it include the date of their next bill.

    1 vote

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  13. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    1 vote

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  14. Add the Ability for service providers to schedule their own working availabiity on the app. This is creating difficulties currently since they are independent contractors

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. POP UP ALERT FOR DAILY SCHEDULE

    1 vote

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  16. POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2

    1 vote

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  17. It is mandatory for medical directors to sign on at least 30% of charts in specific states. However the function to do so in BLVD is limited. There needs to be either a "send to medical director" button at the end of every chart created or a pop up box asking if you want to send this to medical director when you are submitting your chart. I know there is a way to make a chart mandatory for sign off; however, I don't need to send every chart to my MD and my MA does not know which chart to…

    1 vote

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  18. We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.

    1 vote

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  19. 1 vote

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  20. We have a booked forecast by staff summary which is used to track appointment volume by provider at each location, but it's also important to know how many of those appointments are for new clients. this helps understand the distribution for the following week/month.

    1 vote

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