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  1. When using Groupon or other services where customers are not paying US directly, the only way to TAG that (mark this as a groupon pmt, for example) is to create a 'product purchase' for '$0.01' = since we do not enter (or know) the actual REAL total amount we are ultimately getting... (this applies to several third party partners that take a commission on a sliding scale)

    Can you please make the "Other Payment" option available EVEN when the total is $0.00??

    This would GREATLY improve our Reporting options!!

    1 vote

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  2. You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Itemized receipts give our clients piece of mind while maintaining business transparency.

    1 vote

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  4. I would like there to be an option for the client to add gratuities onto their purchase of a package of membership, making there no need for any transaction at the end of their appt.

    1 vote

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  5. 1 vote

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  6. Deposit tags automatically show up when there is any type of credit/gift card in client’s account.

    1 vote

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  7. Looking to streamline interoffice staff communications.

    Need interoffice staff communications like a CRM, notifying staff of things like: Policy update changes (with an alert with checkbox to acknowledge), as well as reporting on action taken and completion.

    Also looking for staff to text between rooms as well.

    1 vote

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  8. Disabling the cancellation setting and having them contact the salon to reschedule or cancel. Ive never had so many cancellations until I moved to this platform. I haaaate it!

    1 vote

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  9. I would love for it to be easy to see how many scheduled appointments for the week and month and be able to see for each employee as well.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    1 vote

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  11. When I mark up my charts for my patients, I like to go over where I'm doing things , how much, and why. The current markup doesn't allow for you to scroll in and out easily. Right now, when I go to zoom in, sometimes it will go back to the chart and then I have to press back in. Also, ability to make the markings smaller, especially for the "dot" markers. I want to be able to fit an entire upper face of marking and still have client be able to clearly see where things will be going. Another…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  12. We would like the ability to manage client notes more granularly. Specifically:

    Allow staff to add notes to a client’s record.

    Restrict staff from deleting existing notes.

    Provide an option to designate who can delete notes, with management having exclusive access to do so.

    This would help maintain note integrity while still allowing staff to document client interactions.

    1 vote

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  13. CLICS (Color Lab Inventory Control System) completely optimizes the way salons formulate, dispense, and manage hair color. The innovative computer-controlled vending platform was created to take the guesswork out of color formulation—and deliver increased profitability and client satisfaction.

    1 vote

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  14. 1 vote

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  15. Need to be able to view net sales less account credits similar to the net sales less vouchers option

    1 vote

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  16. We would like to able to set monthly memberships to show as account credit for each client, but there is no way to set what that account credit is to be used for. We don't want every service to be able to use the credit accrued from memberships.

    1 vote

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  17. Reports for memberships should include a date for when a Paused or Cancellation Scheduled membership is set to resume and become active again. This enables the business to be able to more accurately report on their future active memberships and track churn more correctly.

    1 vote

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  18. 1 vote

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  19. Hi there -
    Discussed yesterday on 11/5/25 - that our practice does not have a the Client Visit Frequency Report Available in our Reporting. We also need to be able to filter clients through tags added to their Client Profile (NOT the appointment itself) to be able to track different plans of care needed for that type of patient.

    For example, when a patient has a tag that states "Rehab", we need a report that will generate for that type of patient only (but can filter through multiple tags) and show how many visits per week they are coming in,…

    1 vote

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  20. 1 vote

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