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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?

    2 votes

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  2. Our SOP used to be to target special incentives or routing clients to new staff of the departed team member by emailing or texting them the offer or to ask them to give us a call so we can warm hand them to who we hope will take care of them going forward. In order to do this we want to create filters of Provider=Deactivated Staff, Last APPT=>30 days, Next APPT=0.

    2 votes

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  3. In charts, Giving the option to set a specific checkbox item as the default selection

    2 votes

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  4. A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.

    2 votes

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  5. Need the option on the backend/accounting settings where employers can input commission % on/for each products/services/etc. so the service providers are able to see what they are actually getting paid for, for each item on a sales ticket individually.

    2 votes

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  6. In 2024 the tap to save a credit card option should be a given. Having to hook up a USB swiper is both cumbersome and not secure. This should definitely be an option with Duo integration.

    2 votes

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    1 comment  ·  Admin →
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  7. The marketing report needs a column that defines net sales less vouchers

    2 votes

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  8. Would be amazing for the provider to add a chart on the client profile without it having to be attached to a service. Sometimes we do follow-up calls on patients (way after their appointment) and want to be able to use the chart we created for it instead of just showing it in the "client notes"which can be difficult to keep track of, and no way to filter out

    2 votes

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  9. There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Businesses should be asked before being charged for additional services.

    I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)

    Boulevard makes it to easy, to make a mistake.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Ability to bulk export merchant account CSV's for individual and all merchant accounts in the dashboard

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Barefoot Bliss would like the ability to charge a membership transfer fee for clients that want to share a voucher or credit with someone else. They don't want the membership to be inherently sharable, but as a one-off, if a client wants to transfer a credit, they want to charge a fee to do so.

    2 votes

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  15. For example.. Patient diagnosis.

    This would keep the provider from having to retype information that could already be pre-populated to save time.

    2 votes

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  16. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .

    2 votes

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    1 comment  ·  Admin →
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  18. Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.

    2 votes

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  19. Please add: discount codes 1 per year. This will allow us to move toward automation without you building a fully automated system. Example birthday discount, xmas discount....

    We also really need a way see which ones are expired. It is very hard to track and very hard to tell by looking.

    Please also have a not stackable toggle...I would love to auto apply some so that people actually know there there...but currently cannot. When you turn on auto apply it also should not discount already booked appointments. The calendar is not set up that way, the discounts should not be…

    2 votes

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  20. It would be helpful to be able to run a report or a list of specific information, such as pulling all clients that have a birthday in August.

    2 votes

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