7234 results found
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When replying to texts asking them to confirm, only allow clients to reply with defined answers with specific actions
e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule
As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.
THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea
2 votes -
BMI
have a spot on profile for BMI
1 vote -
Calculated Birthday Age
Can there be a place on the clients profile to have their age already calculated once we put their date of birth in
9 votes -
Ability to send membership agreements via text
When selling a membership over the phone, have a way to send the patient the membership agreement via text for them to sign like all other forms. This particular patient can not come in to the spa and is not comfortable using the online platform,
1 vote -
Have a way for tips to go directly to the provider
We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?
6 votes -
gift card expiration date
It would be nice to be able to have an expiration date on gift cards.
8 votes -
Payroll report that includes breakdown of services/ commission, products/ commission and hours
Payroll report that includes Clocked hours
Services performed with treatment price and commission earned
Products sold with price and commission
Tips received (ideally per service or per day)
Daily totals and overall payout
This report was essential for reviewing payroll and reconciling provider compensation.
8 votes -
Have recipients name and from on gift card
Have recipients name and from on gift card, in case gift certificate is lost we can look it up.
2 votes -
Redirect booking page to a Thank You page
BLVD currently doesn't have a way to automatically redirect the client to a new page after an appointment has been booked through the standard booking widget. This is a very simple function and a critical one for anyone who runs FB ads. We need to be able to track conversion from the booking widget and this is what's necessary to be able to do it correctly. I was told by BLVD that i need to build a custom booking widget in order to redirect to the Thank You page. That is NOT acceptable. This is very simple and pretty much…
1 vote -
End of Day Sales Report (Auto)
It is helpful to have a simple text or email with a few financial metrics, sent to us at the end of the day. For example, service sales, product sales, discount total, and total sales. If this could be turned on to send daily at the EOB that would be super helpful! Only sent to "owner" access.
1 vote -
Have who booked an appointment on the appointment in the book
When we book appointments internally either by call-ins or by various staff members via the app. Have who booked it labeled on the specific appointment. And a way to see any edit, updates, or reschedules listed on the specific appointment. Helps track if there is a scheduling error etc.
1 vote -
Inventory
Allow tracking of disposables with specific services without it showing on the invoice/receipt to patient
1 vote -
Memberships
Allow units of neurotoxin (etc) to accrue monthly/ quarterly/ yearly as an option for memberships.
1 vote -
message notifications in app
APP should show messages and send alerts----
when we are not in office or on browser we have no idea patients are contacting us! critical feature.1 vote -
appointment change history
like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff
11 votes -
activating multiple packages at once
Editing multiple packages at once:
It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.
2 votes -
multiple payment method issue on front desk screen
When a patient uses multiple payment methods at checkout, the screen shows the full amount for the first transaction, which is confusing for patients.
For example, I had a patient put $300 on one credit card then the rest on another, when I ran the transaction for the first $300, it showed the visit total, not the $300 that they were being charged at that time.
1 vote -
Limit Offer Code Utilization To Specific Employees
Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.
1 vote -
Add unique referral link in client profile
instead of providing a client with steps to obtain their own referral link if they need help, just being able to share the links directly helps give a good client experience
2 votes -
Notify the business when clients submit a form so things don't get missed
Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.
2 votes
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