7224 results found
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Adjust location hours via app
Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app
1 vote -
Feature Request: Improve Payment Display When Using "Other" Payment Type
When splitting payments, particularly when using the "Other" payment option, it would be helpful if the system only displayed the amount currently being charged to the card at the time of client approval, rather than the full original total.
Currently, when discounts or alternate payments are entered under "Other," the original total still appears upfront. This often confuses patients, as they don’t immediately see the applied discounts or partial payments, leading to concerns and requiring additional explanation.
It would improve the client experience if the interface reflected only the actual amount being charged at each step, with the full breakdown…
2 votes -
The ability to export list of cancelled appointments
The ability to export list of cancelled appointments in a microsoft excel file
3 votes -
An internal change log for updates on services
We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.
3 votes -
create a way for us to not allow brand new clients to book with certain staff members
Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more
1 vote -
charts
To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.
2 votes -
working out commision split after taxes and fees
dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out
2 votes -
STOP ADDING RESOURCES TO SCREEN DURING BOOKING!!!
Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!
12 votes -
1 vote
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Show credit card details on cancelled memberships
Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.
1 vote -
same day filtering for audiences
We manually create our own google review request each day (because the review request on boulevard makes it more difficult for us to attain google reviews) but we have to create a new audience every day because there is currently not a filter that shows clients who had appointments today - can we add that as a filter?
1 vote -
Concerning membership renewal, please add an option to renew every 28 days instead of monthly on the start date.
We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?
4 votes -
Add a custom referral link, not just a form for us to fill out. I would like to link Boulevard on my site to offer referrals!
I wanted to ask if it’s possible to create a custom referral link instead of only using the referral form for the $1000 credit.
I’d love to feature Boulevard on my website as part of my favorite resources and offer referrals directly through a link.
A lot of people admire our setup, and it would be much easier to refer them if I could simply share a unique link rather than have every referral go through me manually.
Is there a way to generate a personal referral link, or could this be something you enable? It would make referring Boulevard…2 votes -
retail cost
The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?
2 votes -
Staff performance report should retain historical Schedule
The current staff performance report changes a deactivated staff member's "Scheduled hours" to zero, even though the staff member was available to schedule for those hours.
I am guessing this is tied to the crazy fact that deactivated staff members are removed from the past schedule completely.
I would like to see metrics for how booked we were in the past, even though some of those people don't work here anymore. This information just vaporizes when the person leaves the business. Please keep them on the historical schedule and provide this information in the schedule.
1 vote -
Phone support with Boulevard
Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.
6 votes -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
private calendar url
Currently when I import the Boulevard Private Calendar URL to my personal iCloud calendar, the standard setting is to remove alerts and attachments. Is there a way to change that, when my calendar has the location and alerts set up it gives me 30 min notices before appointments which syncs to my Apple Watch which helps me stay on schedule and it notifies me that it is time to go from wherever I am at to go to work. that setting is like that for almost every other imported calendar
1 vote -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote
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