7195 results found
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the ability to invoice clients for services and products.
Invoices that can be sent to clients for products and services.
2 votes -
Online Booking for friends
Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.
2 votes -
Price Estimates and Quotes
generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.
This feature would:
Improve transparency and build trust with clients.
Streamline consultations by giving providers a professional, standardized way to present pricing.
Reduce confusion or disputes later by having estimates documented and attached to the client record.
This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.
2 votes -
Add Native Post-Cancellation Survey Dropdown in the Boulevard Dashboard
When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.
This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.
This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…
2 votes -
Need a way to apply a Time Block at BEGINNING of service scheduled for NUMBING for certain services provided
We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)
Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…2 votes -
2 votes
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OFFER CODES
For the OFFER CODES, can we add a third option under the Audience settings?
There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.
Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?
Thank you!
2 votes -
Have the ability for offer codes to not appear in the drop down menu for manual checkout
It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.
2 votes -
Color Code Resources
Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!
2 votes -
Block off time slots that do not have enough time available to be booked
Block off time slots that do not have enough time available to be booked for the selected service, to avoid appointments overlapping or not having enough time to complete the service
2 votes -
Customizable appointment cancellation reasons
The ability to set custom reasons for appointment cancellations. This is to help differentiate between true cancellations where the client does not rebook or move their appointment to another location. Additionally, these reasons should be available in reporting to allow the business to accurately report on the reasons they are seeing cancelled appointments.
2 votes -
be able to transfer product credit into account credit
I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.
it'd be much easier to change it directly into account credit.
2 votes -
Referred by name can be put in by client to automatically give credit instead of staff having to check manually.
Make it that the client can put who referred them in the intake form so you don't have to go back and check and then manually add it.
2 votes -
virtual receptionist
Automation on client upsells/upgrades during self in person check in.
Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.
Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.
The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.
2 votes -
TOX Bank
We want to create a "TOX Bank" for patients to pre-purchase units of TOX and have them in the system to use throughout the year. It would be great if they could see their balance in the client portal.
2 votes -
Ability to factor in COGS for commission
We need to be able to calculate commissions with the cost of goods subtracted. This is very important for tox sales specifically. We are unable to sell tox as a service due to the nature of the visit. Never really know how many units will be sold. So we have to sell it as a product. We have to calculate this in a spreadsheet every time we run payroll, and it is VERY time-consuming. There should be a very easy way to do this!
2 votes -
Would love for patients to be able to see how many packages they have left on their account profile!
Would love for patients to be able to see how many packages they have left on their account. They are not able to see this on their end and have to either call our clinic or ask at their appointment. They can see their packages online just not how many are left/redeemed.
2 votes -
Copy & Paste from APP phone number
Would love to be able to toggle someone’s phone number in the app to be able to merge it directly into a reward system. Or to call them on our business phone that isn’t connected to my personal phone number.
2 votes -
New client notification when booked
It would be nice to know when a client books, if they are a new client.
2 votes -
Resource color should match Staff color
It would be ideal if the Resource Color on the calendar view would match the Staff color for consistency in the calendar.
2 votes
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