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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).

    3 votes

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  2. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Is there any way rating or reviews can be seen when clients book online

    3 votes

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  4. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    3 votes

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  5. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    3 votes

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  6. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    3 votes

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  7. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    3 votes

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  8. I would like the option to have a membership charge every 4 weeks instead of monthly. Since medical weight loss programs often follow specific treatment cycles that don't align perfectly with standard monthly billing.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  9. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    3 votes

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  10. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes

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  11. There needs to be a simple way to print out a client's upcoming appointment schedule.

    3 votes

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  12. It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).

    We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.

    3 votes

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  13. PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?

    Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.

    We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…

    3 votes

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  14. Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.

    3 votes

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  15. As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. The ability to export list of cancelled appointments in a microsoft excel file

    3 votes

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  17. We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.

    3 votes

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  18. Enable business usage as a payment type so that we can 1) pull product from inventory, and 2) calculate sales tax owed on products used. This would be applicable for supplements, back bar skincare items, etc. so that use tax can be calculated automatically without inflating sales numbers.

    3 votes

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  19. The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.

    3 votes

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  20. Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.

    3 votes

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