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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. Allow the use of dot phrases in the comment box when signing off charts

    3 votes

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  2. Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.

    3 votes

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  3. It would be very helpful to have a visible icon or indicator on each appointment to show whether a client has completed their required forms.

    Currently, we have to click into each client’s profile to check if their forms are filled out. Having a quick visual cue (for example, a red alert icon if forms are incomplete and a green check if they are complete) would save time and help ensure all paperwork is in order before the appointment.

    3 votes

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  4. we need the system to deduct loyalty points when services are refunded

    3 votes

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  5. The prices being shown on online booking often makes the client think they are being charged right then and there. There is a tiny blurb about how the CC isn’t going to be charged but most people overlook that. There needs to be an option to switch this off. I’m running ads and it’s losing me clients on the back end

    3 votes

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  6. I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.

    3 votes

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  7. The waitlist should NOT default to filtering to today only. You should be able to see anyone on the waitlist, no matter if it's they waiting on an appointment today, tomorrow, or next week. We should also get notifications that someone has been added to the waitlist, other than just the little number identifier on the calendar.

    3 votes

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  8. Ability to enter more than 5 gift card purchase amounts for online purchase.

    3 votes

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  9. When you change an appointment type , the system should update any resources attached.
    The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.

    3 votes

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  10. This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.

    3 votes

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  11. Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.

    3 votes

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  12. To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.

    Key Details & Implementation Guidelines:

    Purpose Labeling

    Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).

    Labels should be standardized so that all staff use the same…

    3 votes

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  13. Hi Boulevard team,

    I wanted to share a feature suggestion that I think would make a huge difference for providers. I recently switched from Aesthetic Record, and one of the best features that system offers is the integrated photo upload workflow during patient check-in.

    In Aesthetic Record, once a patient checks in, the system automatically prompts staff to take photo, it’s built into the intake flow so the front desk never forgets. This is extremely helpful for compliance and consistency, especially in aesthetic practices where before-and-after documentation is critical.

    Another key feature that would be incredible to have in Boulevard…

    3 votes

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  14. Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.

    3 votes

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  15. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    3 votes

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  16. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    3 votes

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  17. it is more intuitive to have white areas on calendar to be when staff is available and gray when they aren't

    3 votes

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  18. It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.

    3 votes

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  19. Lab and e-prescribing integration

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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