Appointments in lead time show available but call to book
BLVD should never advertise me as fully booked when I am not. Many people go online to see what is available before calling. The lead time appointments , those that are in the set up time should be greyed out and show as call to book. You will make thousands more dollars this way. We have been doing this for 10 years...we know.
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Beret Loncar commented
People will not vote for this as they do not realize how much business they are losing when someone navigates away without calling. You should always be encouraging people to call if the site shows as fully booked. I want that customer for later.
Many places do not take same day bookings but we are larger and so rely on them. My therapists need 90 min travel time though and so I have to leave the booking open and manually block them off all day long. If it says fully booked, and my therapist only has 1 booking for the day, it never books as the lead time is covering their schedule.