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  1. I run a commission based salon and would like you to change the individual account metrics to reflect their commission summary instead of gross sales.

    1 vote

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  2. Please add the option to have an automatic calculation based off the answers clients filled in the forms - for example automatically calculate results from PHQ and GAD mental health scales that they fill out.

    2 votes

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  3. Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.

    3 votes

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  4. Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted

    2 votes

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  5. In need of a way to set an option to send an automatic reminder text, at a custom time interval, to remind color clients to schedule a glaze or another appointment if they did not rebook upon checkout.

    2 votes

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  6. Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.

    It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).

    5 votes

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  7. Highlight Note section make important note information more noticeable when we are accessing account.

    2 votes

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  8. Duplicate and set different parameters for Automated Campaigns.

    Currently I can only run 1 reminder to book automated campaigns with a variable date parameter.

    I would prefer to have two different ones, one to be automated to send 7 days after an appointment, and another to be automated to send 14 days after an appointment.

    Also the ability to rename the automated campaign. Currently I cannot customize the name and its hard to keep track if it is used for something else.

    2 votes

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  9. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    9 votes

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  10. 3 votes

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  11. Allow video uploads so content is more organized for content creators

    1 vote

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  12. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    1 vote

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  13. Since Boulevard charges texts by the segment, which is 160 characters, it would be nice to have a character count so we can see where to make messages more concise.

    4 votes

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  14. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    4 votes

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  15. Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.

    6 votes

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  16. When opening multiple pages within BLVD, it will automatically close the previous page. It should allow you to change between pages without having to go and start over. Example You want to see order history to that specific client and you apply a filter . But then it redirects you back to all orders , then you have to retype everything It's very tedious

    6 votes

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  17. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    5 votes

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  18. 3 votes

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  19. When booking an appointment from the waitlist it will not automatically select required resources. This can result in overbooking a resource.

    The appointment booking flow should be identical to a regular appointment and include the resources.

    This also happens when rebooking appointments from the checkout window! You have to remove the service and re-add it to get the resource to populate

    2 votes

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  20. Surfacing the credit card fee for Offset and preset gratuities on the checkout preview screen for Duo

    3 votes

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