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  1. When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.

    It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.

    1 vote
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  2. Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.

    1 vote
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  3. It is so difficult to take deposits when booking an appointment as an admin! Give an option to take deposits when booking an appointment and charge the card on file or check out through Duo.

    1 vote
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  4. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    3 votes
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  5. Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!

    1 vote
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  6. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    3 votes
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  7. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    3 votes
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  8. 1 vote
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  9. I need to be able to assign an offer code to certain individuals who do not have memberships. These would include VIPS per Owner, certain Friends & Family, etc.

    9 votes
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  10. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    2 votes
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  11. It would be great to be able to go to the Client tab and choose Member under the "add filter" section. This would help us filter through more efficiently and keep up with membership status, unused vouchers, communications, etc...

    2 votes
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  12. The injectors need to have the ability to change the pen size when marking up charts! This needs to be a PRIORITY!

    2 votes
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  13. Dear System Provider, As long-term users of your system, we deeply understand the importance of clarity and simplicity in daily report management. Based on this, we would like to propose the following suggestions to further enhance the system’s functionality in performance management:

    1. Fixed Commission Calculation for Employees: Currently, the system primarily supports commission calculations based on a percentage. However, our spa determines commissions based on employees’ working hours and levels with a fixed amount. Therefore, we suggest adding a fixed commission feature to accommodate different employment structures.

      1. Multi-Dimensional Performance Reports: We hope the system can generate daily performance reports based…
    2 votes
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  14. It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).

    1 vote
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  15. I would love to be able to see my clinics sales performance information from the Boulevard App.

    2 votes
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  16. We would like a way to limit the amount of clients who can book for a specific service in a given time range.

    This would allow us to run "Class" type services and limit the amount of users who can purchase this service and ultimately attend.

    2 votes
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  17. I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.

    1 vote
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  18. Please allow clients to cancel from their reminder!!! This isn't new technology, our old lame software offered this option. It's so much easier and faster than the current options for canceling

    14 votes
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  19. We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro

    1 vote
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  20. Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    16 votes
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