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  1. It would be extremely helpful if we had the capability of emailing or texting incomplete forms to clients. I understand that they already get them in a text or email reminder but if we could have a resend button that way they can fill it out in our lobby on their own device that would be great. ALSO it would be extremely helpful if BLVD had the option of pulling up forms without it being attached to an appointment. We have clients who call over the phone to cancel their membership but don't have an upcoming appointment and they need…

    3 votes

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  2. I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.

    3 votes

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  3. We need the abililty to upload a pre-exisitng pdf form into the forms function that becomes fillable for clients to fill out and sign

    2 votes

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  4. Our team has been really loving the auto-populate feature for birthdays and medications!

    I was wondering if we can have the same feature as an option for text boxes in our charts & forms. For example, if, if a text box has your client's allergies, that field can autopopulate with each new chart or form and edited in case new information needs to be added.

    This would be a BIG game changer for our team and really make a positive impact.

    15 votes

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  5. 1 vote

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  6. Being able to redeem membership/package vouchers on the mobile app would be so helpful!

    1 vote

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  7. I would like to be able to make packages that my patients can pay in parts (like memberships). For example, laser package that is paid in 3 months.

    1 vote

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  8. As a franchise, would like to limit cross-location redemption on GCs, preventing someone who purchased a GC at Location A to redeem the GC at Location B

    • Requested by 4Ever Young (45 location prospect)
    3 votes

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  9. Please add any photos sent by patients into their charts. Occasionally we receive sensitive content

    4 votes

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  10. Please provide this the same way you have done for Shopify. Zapier is super complicated for the WooCommerce integration, and it doesn't work well. I need my inventory to sync simultaneously and correctly between WooCommerce and Boulevard.

    1 vote

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  11. Currently I am not able to manually book other appts or different blocked time appts on top of something that is already marked off. I have to go back and adjust the time etc for the time block to allow a new appt or time marked off to be created. We need to be able to touch the screen on the time and day and make whatever kind of appt or time block we want to ONTOP of what ever is already in that spot. Needs much more flexibility for adding multiple appts or tasks rather than having to go…

    1 vote

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  12. 6 votes

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  13. Google workspace allows for hippa compliant licenses. MDs could use Blvd more as an EMR by using google docs and linking them into Blvd. This would allow them to create flowsheets such as weight loss, and use templated chart notes. Currently they would have to download the doc as a pdf and upload- which is alot of steps. A direct link would be much better

    1 vote

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  14. A lot of our patients are having trouble with the book online link. When they're existing patients and they log in, the service menu does not appear. However, if they click "new patient? book now" it does give them the service menu. It's weird.

    1 vote

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  15. 2 votes

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  16. We have several clients that wish to use their card on file to pay for other people (their spouse, friend, child, etc.) when they don't have an appointment at the same time. It is frustrating for us as the business as well as clients to have to re-enter their card information onto each client's profile they wish to pay for. If there was a way to easily transfer that information such as setting up a paying client or marking clients as minors under a parent account so their card will populate, that would be very helpful.

    4 votes

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  17. When the iPad goes from landscape to portrait or the other way around it deletes the notes and mark-ups. This happens a lot with our providers.

    1 vote

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  18. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    7 votes

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  19. Scents of Serenity would like to be able to filter their client list by ratings in order to efficiently follow up with them.

    1 vote

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  20. Need to get an alert that a note is "In progress" as having to remember who the patient is can become an issue. It is hard to remember in accuracy what else you may have done with a patient a week to several weeks after you have seen the patient. Filtering to only day of for form status is not an ideal process.

    1 vote

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