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6533 results found

  1. Have the option to customize the verbiage in the booking platform

    For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.

    1 vote
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  2. Please allow for SORTING by date or name in the REPORTS folders

    reports are sorted into FOLDERS but there is no way to sort them inside these folders, and what's more, there is no order to HOW they are sorted now.

    can this be addressed???
    would it be hard to at LEAST make this alphabetical by default????

    seems like such a simple thing and complete counterintuitive

    1 vote
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  3. Pool Chemical Log

    As more and more float tanks and hydrotherapy spas are popping up - a way to log pool chemicals (Chlorine, Alkalinity, pH, etc) would be AMAZING. A simple log that can be stored in the software for easy reference.

    1 vote
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  4. Sync Google & Boulevard ratings

    Sync google reviews and boulevard ratings so when a client leaves a rating in boulevard it shows up on google reviews.

    45 votes
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  5. Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time

    I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.

    It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…

    4 votes
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  6. Invoice Notes

    It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.

    6 votes
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  7. Merchant account update confirmation

    We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.

    2 votes
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  8. Resend forms after specific time frame

    There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.

    2 votes
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  9. Add “Report Created” Trigger for Zapier Integration

    Please add a “report created” trigger to Boulevard’s Zapier integration — especially for performance or sales reports.

    As a single-location business owner, I rely heavily on KPIs to grow my team and track performance, and I’m building automated dashboards using tools like Zapier, Google Sheets, and Klipfolio.

    However, right now there’s no way to trigger an automation when a Boulevard report is generated, which limits our ability to sync data in real time or even on a recurring basis.

    This one trigger would:
    • Eliminate manual downloads and uploads
    • Empower more small businesses to use automated reporting
    • Extend…

    1 vote
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  10. Offer codes & Prepaid product units

    Make offer codes applicable to prepaid product units. When tracking sales at the end of the special period, I don't want to have to pull two different reports to see how the sale did. Ex: "Grand opening special" as an offer for most things, but it has to be a discount reason for prepaid product units.

    2 votes
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  11. Review Request Error

    REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW

    4 votes
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  12. Allow account credit to be shared like vouchers

    Allow account credit to be shared like vouchers across a family membership, or allow shared memberships to checkout as one checkout.

    4 votes
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  13. You add some type of notifcation bell for Messages, Phone Calls, Bookings.

    We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!

    1 vote
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  14. You add some type of notifcation bell for Messages, Phone Calls, Bookings.

    We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!

    1 vote
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  15. Shorten appointments after checked out

    Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    4 votes
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  16. Additional information in reminder texts

    We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.

    2 votes
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  17. Under the patient profile under "Products" show the providers name that adds product suggestions, and also who received commission.

    Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.

    Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.

    3 votes
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  18. Usage in Professional App

    I would like to be able to edit product usage on the app at any time, not just at checkout.

    1 vote
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  19. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website.

    We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    1 vote
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  20. Help us get rid of needing to use MailChimp. Please add a feature for collecting new client prospects through our website

    We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    1 vote
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