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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Form field in chart to carry forward

    We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.

    2 votes
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  2. Show Units and Cost Per Unit on Receipts

    Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    2 votes
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  3. Update commission settings

    Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    12 votes
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  4. Gift Card Liability report

    It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    4 votes
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  5. Package sharing

    We would like the ability for packages to be shared similar to how Memberships are. With all of the same capabilities.

    2 votes
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  6. No Cancellation Policy shall appear without our consent at checkout.

    Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes
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  7. Ability to adjust pricing for already scheduled appointments

    When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    3 votes
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  8. Change order of memberships in online booking

    We would like the ability to modify the order in which Memberships are displayed in the online booking widget. This way, they are more readable for our clients.

    2 votes
    1 comment  ·  Admin →
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  9. make note of who is booking/checking out appointments. I can never find who cashes out the appointment.

    When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.

    1 vote
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  10. Pop up notes

    Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note

    1 vote
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  11. Inbasket

    It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.

    1 vote
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  12. Internal client messaging system

    I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    2 votes
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  13. Enhanced Notifications

    We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.

    2 votes
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  14. "Arirve" twice for separate appointments on the same day

    Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.

    1 vote
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  15. It would be helpful to have customizable features under the clients name.

    It would be helpful to have customizable features under the clients name. Things that are linkable to the chart notes like DOB or allergies. If they could be posted on the calendar view under a clients name within their appointment. That way we can see important details as glance.

    1 vote
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  16. One commission report for multiple locations.

    I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.

    1 vote
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  17. Make a search bar in the the forms and charts section to quickly find the document you are looking for

    I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.

    1 vote
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  18. add photo to profile on calendar

    When hover on name on calendar it shows picture! This is amazing for customer service. Being able to recognize client and use first name when they walk in the door

    1 vote
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  19. select time on calendar with resources

    Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    9 votes
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  20. Ability to disable client accommodations

    Ability to disable client accommodations at the business and location level

    1 vote
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