7104 results found
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Product Search
There should be a tab at the top next to "Manage, Marketing, Calender, etc" for products/services where it tells you the price of all products and services. Kinda like a search bar at the top.
2 votes -
3 votes
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No longer able to see negative balance in client payment method.
With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.
It would also be nice to be able to see the total negative balance at checkout.
1 vote -
Allow to assign gift cards to a particular client if purchased by another client
When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile
17 votes -
Add ability to set individual service provider's service to 0 minutes
Currently I have a few individual service providers who would like me to shorten their personal service settings to 0 minutes so that it does not take up time on their books, because those services do not take them additional time. With our current configuration, we are unable to set this as a business-wide setting, so would like to be able to adjust for individuals -- currently the only workaround seems to be adding specific, new add-on services. Trying to change any service time to 0 minutes on the individual level gives the error, "Duration can't be 0 min"
1 vote -
clearer reporting on no-show, cancels, reschedules is critical
Theres no reason we should have to do this on a spreadsheet but clear reporting of this is a CRITICAL need
this is how its currently tracked on our spreadsheet but this is bare min:
Total Booked Total Completed No Show Cancelled Walk In Rescheduled No Show/Cancelled Rate Completed Appt Rate
4 votes -
Next membership billing date
We used to be able to see the next billing date, not just the most recent update and start date. It's extremely helpful to be able to forecast cash flow and doing away with this field limits that ability.
1 vote -
generate gift cards for purchase in office
It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?
1 vote -
online booking
Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.
I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…
165 votesHey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
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Numbing time
Allow for a block of time to naturally pop up for certain appointments that allows for pre-procedure numbing for a med spa.
1 vote -
when products are deactivated in your system, make it impossible to sell
when products are deactivated in your system, make it impossible to sell
1 vote -
resources
As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.
1 vote -
Add a 'Net Service Count' column to Service Sales reports
The column 'Net Service Count' would simply be the sum of the existing columns 'Service Count' minus 'Service Refunds Count'
1 vote -
Client Profile
Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.
1 vote -
No call / No show
Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.
4 votes -
Disallow tips being paid with gift card
Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
when a client refunds product their loyalty points on that product are automatically refunded also
when a client refunds product their loyalty points on that product should also should beautomatically refunded also
1 vote -
Account credit able to pull for monthly membership
Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file
1 vote
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