6091 results found
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Categorize referral sources
We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.
2 votes -
Bulk sign forms
We would like the access to have our Medical Director bulk SIGN forms!
26 votes -
Private Calendar
A section to see provider's private calendar link and add outside calendars as well
1 vote -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
1 vote -
Ability to view historical appointment data while on current appointment
If we want to know the patient’s previous neurotoxins and placements during an exam, there isn’t a way to easily move between previous visits.
we would like a split view added that would make this easy and accessible.
1 vote -
edit client notes
allow client notes to be edited instead of copy/paste and delete old note
1 vote -
Patient Average Visit Value
Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you
2 votes -
add some marketing integration options
There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.
2 votes -
Direct Link to Book Specific Stylists
Some of our stylists have suggested having a direct link to book with them for their IG profiles. This would save the client time from being directed to the booking link on our website and have to choose their preferred service provider.
8 votes -
DNS record settings and email hosting options
We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.
1 vote -
renaming old charting for quick reference
Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:
1/1/25- Laser Hair removal Chin, upper lip and legs..
instead of
1/1/25- Advanced charting
1 vote -
Appts Canceled Audience Filter
Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.
1 vote -
View, send documents through Client Portal
Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.
It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).
7 votes -
Front desk: Booking same day appointments without interference.
Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!
2 votes -
Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…
40 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
1 vote -
Block new clients from booking with certain providers
It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.
114 votes -
Separate commissions on new vs existing customers
Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients
2 votes -
Merge staff profile
A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.
2 votes -
Multiple Merchant Override Permissions
Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.
1 vote
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