7194 results found
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PLEASE MAKE IT SO PROVIDERS CAN UPLOAD MORE THAN ONE PHOTO AT A TIME
WHEN OUR NURSE IS CHARTING IT WOULD BE MUCH LESS TIME CONSUMING IF SHE WAS ABLE TO UPLOAD MORE THAN ONE PHOTO AT A TIME.
1 vote -
Preferred provider
When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.
1 vote -
1 vote
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form/ chart upload without an appointment
ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment
108 votes -
Customizable appointment cancellation reasons
The ability to set custom reasons for appointment cancellations. This is to help differentiate between true cancellations where the client does not rebook or move their appointment to another location. Additionally, these reasons should be available in reporting to allow the business to accurately report on the reasons they are seeing cancelled appointments.
2 votes -
be able to transfer product credit into account credit
I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.
it'd be much easier to change it directly into account credit.
2 votes -
Payroll for non-service providers
I would like to be able to schedule and run payroll for non-service providers - office or admin staff
5 votes -
Have a "booked forecast by staff" report in the report section (not just summaries)
The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.
1 vote -
open a booking to edit or reschedule
it automatically moves the future booking to today’s date. I suggest leaving the future booking on the date that’s booked for, unless we want to change the date ourselves.
1 vote -
Leave a booking on the date it’s booked for instead of changing it to the current day in edit mode
When I open a booking to edit or reschedule, it automatically moves the future booking to today’s date. This is counterintuitive and causes lot of scheduling mishaps if I’m in a rush or my assistant isn’t paying attention. I suggest leaving the future booking on the date that’s booked for unless we want to change the date ourselves. Also, as an aside, just logging in and getting past password verification and “Oops” pages to post a suggestion maybe wanna beat my head into a wall.
1 vote -
Automatic email reminder when memberships pauses are ending
Can clients receive an automatic email reminder when memberships pauses are ending and have it include the date of their next bill.
1 vote -
Dynamic Package Pricing
Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.
1 vote -
appointment history time stamp
Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.
4 votes -
Referred by name can be put in by client to automatically give credit instead of staff having to check manually.
Make it that the client can put who referred them in the intake form so you don't have to go back and check and then manually add it.
2 votes -
virtual receptionist
Automation on client upsells/upgrades during self in person check in.
Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.
Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.
The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.
2 votes -
TOX Bank
We want to create a "TOX Bank" for patients to pre-purchase units of TOX and have them in the system to use throughout the year. It would be great if they could see their balance in the client portal.
2 votes -
Ability to factor in COGS for commission
We need to be able to calculate commissions with the cost of goods subtracted. This is very important for tox sales specifically. We are unable to sell tox as a service due to the nature of the visit. Never really know how many units will be sold. So we have to sell it as a product. We have to calculate this in a spreadsheet every time we run payroll, and it is VERY time-consuming. There should be a very easy way to do this!
2 votes -
Allow service providers to schedule their hours on the app.
Add the Ability for service providers to schedule their own working availabiity on the app. This is creating difficulties currently since they are independent contractors
1 vote -
calendar view
Please provide option to view calendar in a week form and month form for easier scheduling.
1 vote -
POP UP ALERTS FOR DAILY SCHEDULE
POP UP ALERT FOR DAILY SCHEDULE
1 vote
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