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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7104 results found

  1. chat function on app

    It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    19 votes
    0 comments  ·  Admin →
    How important is this to you?

  2. dynamic pricing needed with multiple products for backbar/stylist

    dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Clients need to be able to access their account credits when they book a service online that requires a deposit.

    Clients need to be able to access their account credits when they book a service online that requires a deposit.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  4. MED SPA MUST! Allow text boxes to be used for charting on images

    Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.

    1 vote
    0 comments  ·  Forms & Charts  ·  Admin →
    How important is this to you?

  5. New Location: Ability to duplicate settings/catalog from an existing location

    New location setup is manual since it comes completely blank. it would be great to be able to duplicate an existing settings, including "Location Details" selections, and active services, products, memberships, and packages. This would help save time in the setup process, especially since most of those are exactly the same across all locations.

    1 vote
    0 comments  ·  Business details and settings  ·  Admin →
    How important is this to you?

  6. A way to generate a quote

    After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    5 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. Payment Plans

    It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    9 votes
    1 comment  ·  Admin →
    How important is this to you?

  8. adjusting product units

    We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units

    15 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?

  9. Customized checkout process of service to add verbiage

    having the ability to add custom verbiage to the checkout process for clients to view. Such as "100% of your gratuity goes to your Esthetician", and copy the customization throughout the checkout process

    1 vote
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  10. Can see client activity by client in marketing campaigns

    We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.

    1 vote
    0 comments  ·  Marketing and Messaging  ·  Admin →
    How important is this to you?

  11. create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip

    create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip codes to see where clients are coming from, or if they select certain concerns there have to pull reports by who is concerned with what to send targeted emails

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  12. Update membership services on existing membership clients when new services are added

    Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  13. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointme

    Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  14. The business should be able to enable or disable more on line booking settings.

    Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  15. If we can get a way to create and invoice when we cannot take payment at time of visit.

    An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. reoccuring appointments need to be able to be adjusted to accomodate a booking for the third saturday or fourth friday

    Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
    How important is this to you?

  17. Discounts for products tied to a service (botox, filler, etc)

    Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.

    1 vote
    0 comments  ·  Catalog creation and management  ·  Admin →
    How important is this to you?

  18. Membership Details

    An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.

    If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Please Add Online Booking Approval—This Should Be Standard

    One feature I’m genuinely surprised doesn’t exist in Boulevard is the ability to approve or deny online booking requests before they’re automatically confirmed. Nearly every other major booking platform includes this functionality—and for good reason.

    As a business owner, I need the flexibility to review appointments before locking them in. Whether it’s for new clients, service compatibility, or stylist scheduling nuances, the ability to screen and approve incoming requests is a critical workflow tool that should absolutely be included in Boulevard.

    For context, here are just a few platforms that offer this feature, along with their pricing:

    DaySmart: Starts at…

    3 votes
    1 comment  ·  Admin →
    How important is this to you?

  20. Please add a place to put a photo to identify the patient

    Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    10 votes
    0 comments  ·  Admin →
    How important is this to you?
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