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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7490 results found

  1. We have 100’s of costumers who come in with reference photos and it would be incredibly beneficial to be able to keep a log of these reference photos on their profile

    1 vote

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  2. I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!

    1 vote

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  3. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    15 votes

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  4. Allowing 1 chart to cover the needs of multiple services.
    Example: Once the service is chosen from a drop-down menu, and the next section is appears that's specific to the selection.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  5. 1 vote

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  6. when products are on a ticket that is not paid yet it would be nice that the products get taken out of inventory at that time.

    1 vote

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  7. What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.

    We want this to be automated for the Medical Director to signoff on annually per patient.

    4 votes

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  8. Need to be able to set a date range under Schedule --> Form status: Needs review...instead of having to click through each date. Would save me LOTS of clicks and I could be sure I've reviewed everything and didn't miss one more easily.

    4 votes

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  9. The user interface for purchasing gift cards online is not very good. When a client gets to the screen to purchase a gift card all they will see is "Gift Card Amount" and then a button with the lowest suggested amount. There is no indication that you need to scroll down to see the other options. This is obviously confusing (and limiting) to clients, so it would be nice if you could clean this up so we're not missing out on bigger gift card sales.

    1 vote

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  10. Rearrange the order of packages for online sales

    1 vote

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  11. 6 votes

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  12. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  13. would like an easier way to use alle, aspire, and xperience rewards programs

    1 vote

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  14. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    1 vote

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  15. Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.

    1 vote

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  16. A metric to track how many appointments were scheduled (created) during the date range would be very helpful to know how productive the front desk was. It can be used to show a growth in front desk productivity in getting clients to rebook.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    3 votes

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  18. Currently all Packages and every Membership transaction ends up in Product reports when they may not have anything to do with Products. Which also gives the purchaser excessive loyalty points!!!! which then creates manual work to go through each clients profile and remove the points to avoid giving additional discounts when they are already receiving perks from the package or membership. We "should" be able to choose to assign points with those purchases not forced to and have to undo it. This is a major time and function issue.
    We have to run reports daily of the previous days' purchases…

    1 vote

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  19. Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.

    1 vote

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  20. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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