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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. I would love for it to be easy to see how many scheduled appointments for the week and month and be able to see for each employee as well.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    1 vote

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  3. When a client pays for a membership with another payment method besides a debit or credit card, it would be nice to have a prompt appear to collect a card on file and record the client consenting to storing the card for the membership's renewals in the future.

    2 votes

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  4. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    8 votes

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  5. It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.

    3 votes

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    1 comment  ·  Admin →
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  6. When splitting payments, particularly when using the "Other" payment option, it would be helpful if the system only displayed the amount currently being charged to the card at the time of client approval, rather than the full original total.

    Currently, when discounts or alternate payments are entered under "Other," the original total still appears upfront. This often confuses patients, as they don’t immediately see the applied discounts or partial payments, leading to concerns and requiring additional explanation.

    It would improve the client experience if the interface reflected only the actual amount being charged at each step, with the full breakdown…

    2 votes

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  7. dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out

    2 votes

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  8. Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries

    2 votes

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    1 comment  ·  Admin →
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  9. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  10. When I mark up my charts for my patients, I like to go over where I'm doing things , how much, and why. The current markup doesn't allow for you to scroll in and out easily. Right now, when I go to zoom in, sometimes it will go back to the chart and then I have to press back in. Also, ability to make the markings smaller, especially for the "dot" markers. I want to be able to fit an entire upper face of marking and still have client be able to clearly see where things will be going. Another…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. I wanted to ask if it’s possible to create a custom referral link instead of only using the referral form for the $1000 credit.
    I’d love to feature Boulevard on my website as part of my favorite resources and offer referrals directly through a link.
    A lot of people admire our setup, and it would be much easier to refer them if I could simply share a unique link rather than have every referral go through me manually.
    Is there a way to generate a personal referral link, or could this be something you enable? It would make referring Boulevard…

    2 votes

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  12. The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?

    2 votes

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  13. 3 votes

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  14. having a place to store gift cards that show under tender

    2 votes

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    1 comment  ·  Admin →
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  15. For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)

    4 votes

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  17. We would like the ability to manage client notes more granularly. Specifically:

    Allow staff to add notes to a client’s record.

    Restrict staff from deleting existing notes.

    Provide an option to designate who can delete notes, with management having exclusive access to do so.

    This would help maintain note integrity while still allowing staff to document client interactions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. CLICS (Color Lab Inventory Control System) completely optimizes the way salons formulate, dispense, and manage hair color. The innovative computer-controlled vending platform was created to take the guesswork out of color formulation—and deliver increased profitability and client satisfaction.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. 2 votes

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  20. Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.

    3 votes

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