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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. profile photos

    I want to be able to add client photos to the round circle that currently holds their initials.

    2 votes
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  2. Blur out opened new booking notifications

    It would be helpful if the notifications blurred out after they have been clicked on to be completed. This way we would not have to keep track of each name done as we've finished the prior person.

    2 votes
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  3. Referral program points vs. account credit

    It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.

    3 votes
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  4. Notification for blocked patients when booking.

    When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.

    12 votes
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  5. Allow clients to sign into online booking through Google

    2 votes
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  6. Have a report of cash expenses

    Create a report that shows cash expenses paid out of the drawer for a given time period.

    1 vote
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  7. Allow re-arrangement of packages

    Allow order of packages to be re-arranged and reflected on the booking overlay for a more organized look!

    1 vote
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  8. Allow for better waitlist options and information for dates and time ranges

    1 vote
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  9. Show Service on Appt History Log

    Under history, it currently only shows the date of the appointment. Due to having many providers here, it would be very helpful for it to show the procedure that was booked for that day rather than jsut the date and time. This allows providers to do a quick glance and not have to click every date to find the right appointment.

    1 vote
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  10. access to forms and charts whenever we want not just with an appointment.

    We need to have the ability to pull in charts and forms to all clients at any time. We have a lot of people that just pick up Rx's and I need to chart that every single time but they don't need appointments. So when we have a full schedule and lots of pick ups, it would make our schedule look CRAZY if we tried to schedule a Rx pick up every time. I just want to add the form or chart I need and be done. simple

    1 vote
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  11. Make charts and forms available to add whenever needed not just for an appointment.

    We have a lot of clients that pick up rx and I need to be able to chart that every single time and that is not always with a scheduled appointment. It's very inconvenient to have to schedule appts for people that don't need them and then it makes our schedule look crazy trying to overlap our scheduled people with folks that don't need an appointment but I have to make one to get a chart or form to pull in for them.

    1 vote
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  12. charts/forms

    In the client, ability to "add new" a form or chart under forms/charts without having to add it to an appt.

    1 vote
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  13. Location Specific Service Descriptions

    Ability to have shared services, but location-specific descriptions.

    1 vote
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  14. Allow for more than 1000 reports to be created and saved

    Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    1 vote
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  15. Direct URL per location for Boulevard users

    The dashboard URL stays the same when toggling between locations. Since Hello Sugar has a single team that manages appointments across all 150+ locations, they would like to build a function between their tools that routes the employee to the location they need to be in by inquiry.

    For example - a client from a Houston location emailed in needing help about their appointment, they can click a link there that takes them to that location in the dashboard. Then, they get a message from an Alexandria client who needs help. This internal function would take them there instead of…

    1 vote
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  16. appointment email has appointment day of week along with date and time

    appointment email has appointment day of week along with date and time

    1 vote
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  17. Marketing text blasts should not appear as new conversations in messages

    Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.

    6 votes
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  18. Update forms

    Following options listed below is not visible for the publish forms, we need to control the scenario's where can say "Yes" or "No" to any of the options below regarldess the forms are publish or it's in the draft mode. In the current implementation, following options only appears for the draft forms&charts

    With Appointment Booking Confirmation
    With Reminer
    With same day reminder
    At check-in with Duo App

    Screen Shot 2025-05-28 at 4.47.27 PM

    1 vote
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  19. Separate tape for client communications

    Please add a separate tab within "client notes" for "communications" specifically so that the client notes section can be reserved for important information

    1 vote
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  20. BMI

    have a spot on profile for BMI

    1 vote
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