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  1. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    2 votes
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  2. The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.

    1 vote
    0 comments  ·  Admin →
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  3. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    8 votes
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  4. Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)

    2 votes
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  5. If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.

    2 votes
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  6. Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.

    2 votes
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  7. We would like the payment method column added to the daily summary report.

    2 votes
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  8. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    24 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.

    3 votes
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  10. No more vouchers on sales totals - vouchers are now confusing at check out as well

    7 votes
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  11. It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal

    1 vote
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  12. The new voucher payment update is helpful for us, but not helpful for accounting if we can't do custom weighting. Ex: we have a special offer that includes a massage ($92 service price) and sauna ($20 service price) for $85. In our reports, both of these services will show up as $42.50. But the reality is the massage is the core value, and the sauna is a "freebie bonus." We'd love to be able to weigh values accordingly (ex. massage $80 and sauna $5 or even $85 and $0)

    8 votes
    1 comment  ·  Admin →
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  13. Ability to limit the # of add-on service options required to book (e.g. minimum and max) an appointment. Ex. 1 add-on for a 60-minute massage vs 2 add-ons for 90-minute massage.

    2 votes
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  14. When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.

    It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.

    1 vote
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  15. Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  16. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    3 votes
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  17. When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.

    3 votes
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  18. Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!

    1 vote
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  19. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    11 votes
    Waitlisted  ·  2 comments  ·  Admin →
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