5878 results found
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loyalty program view for customers
client would like the customers to have the ability to view their loyalty program points and status in app.
11 votes -
New Payroll report that include all services commissions, Tips and retail commissions
I would like if we could have one report that inludes all the commissions from services and retail plus gratuities. Right now we just have the summary report which does not have any details. We have to send many report to each technician instead of one.
2 votes -
jpeg availability for charting
Our medical providers need a way to be able to attach a pdf file to charting. Right now it only allows jpeg format. We do a lot of lab work and prescriptions that need to be uploaded on a patients chart, not under GENERAL patient history. Thank you! Please please :)
6 votes -
Add Service Provider Titles to Booking Confirmations
Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.
8 votes -
Please show the actual date on a note instead of "a month ago". It's really frustrating when I am correlating other notes and photos Thanks
Show the actual date the note was written
12 votes -
If a user logs into a new device it will be logged off its previous device excluding mobile devices.
If a user logs into a new device it will be logged off its previous device excluding mobile devices.
3 votes -
4 votes
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Forms/Charts overall enhancement
Please allow us to categorize forms/charts.
Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".
Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…
4 votes -
Add Review Invite To Check-Out
We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.
11 votes -
Reorder and rename credit cards in the client profile
The ability to reorder or rename credit cards within the client profile to help differentiate between debit/credit and HSA cards.
2 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
41 votes -
Change client profile on order after close
The ability to change the client profile a closed order is associated to
2 votes -
5 votes
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Slight change to times on text messages
When looking at text messages the abbreviations used for when the message was sent are y,m,d,min. It can be confusing to have just the m for month when you have text that was sent 2 min ago and one that was 4 m ago side by side. It is easy to think that they were sent nearly at the same time. I suggest changing the month designation to mo. just to avoid the confusion.
1 vote -
Waitlist printing
An easy print option or easliy transfered to a PDF for printing.
2 votes -
Deposit pop up on iPad
It would be awesome if there was a way to have a pop up on the in store iPad to take a deposit instead of it having to be manually done internally on the Dashboard
2 votes -
Automated texts specific to services
We would love to automate reminders via text/email that are specific to the procedure being performed.
For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.
This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.
4 votes -
edit verbiage for client to patient
Need the ability to change 'client' in the dashboard to reflect as 'patient'
5 votes -
Client Facing Booking
We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?
1 vote -
CSV file of audience with more columns i.e. services, appointment time,
Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.
1 vote
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