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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8421 results found

  1. More detailed reporting from email marketing campaigns that include NAMES of those who unsubscribed, the emails that bounced, etc. Other email marketing providers have this option, plus an option to send a "reminder" to those that didn't open the first one. More marketing options, please!! And - I will add this - if a guest leaves a review on BLVD, it should automatically be posted on the business's Google page, or website.

    1 vote

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  2. More detailed reporting from email marketing campaigns that include NAMES of those who unsubscribed, the emails that bounced, etc. Other email marketing providers have this option, plus an option to send a "reminder" to those that didn't open the first one. More marketing options, please!! And - I will add this - if a guest leaves a review on BLVD, it should automatically be posted on the business's Google page, or website.

    1 vote

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  3. Multi-location businesses can have different pricing depending on the region. It would be great to be able to save each price tier once at the global level, then assign locations to it that automatically adopt those overrides. Instead, each new studio opening requires manually creating a price override.

    1 vote

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  4. Feature Request: Bulk Assign Consent Forms to Services

    I'd love to see a more efficient way to assign consent forms to services.
    Currently, if we want to attach consent forms to a service, we have to open each individual consent form and manually add the service from within that form. This becomes very time-consuming when managing multiple forms or creating new services.

    It would be much more efficient if, from the Service settings, we could select "Manage Consent Forms" and bulk select one or multiple consent forms to attach to that service. Alternatively, allowing multi-select from either the service or…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  5. Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.

    2 votes

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  6. 2 votes

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  7. users should be able to click directly from any report entry into the specific transaction it relates to. This functionality will enable backend users to quickly identify and resolve errors or incorrect charges on items or services. Additionally, it will improve the accuracy and reliability of commission reporting.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. Staff should use last 4 digits of SS number to clock-in and out from reception IP only. Prevent clock-ins from other devices. This will prevent other staff clocking in and out for them.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  9. There should be an easier way to add charts to clients appointments in real time rather than having to EDIT the appointment. Ideally, from the client tab you should be able to add these.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. I would love a way to adjust price, or desired qauntity in bulk without having to click on each product. once you hit save, the list resets and you have to scroll down to find where you were. Very time consuming

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. It would be nice to have the ability to see the number of vouchers or account credits a client has on the app. I take phone calls to book appointments 24/7 and not always near a computer to view that info if a client asks how many more vouchers and how much credit they still have on their account.

    1 vote

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  12. I want to be able to add a negative account balance for clients who late cancel/no show who do not have a card on file

    1 vote

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  13. 1 vote

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  14. Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. There needs to be a feature to mark clients as request or non-request. This is VITAL to have fair books and balancing the books to ensure all service providers have a fair shot of building their clientele. Our old booking system allowed us to mark each individual appointment as request or non request with a clear color on the appointment to make it visable. The only way to on boulevard is adding a color tag, which adds to every service the client books (not helpful if they're seeing multiple service providers on the same day)

    2 votes

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  16. Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.

    3 votes

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  17. It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
    Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…

    3 votes

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  18. So we are just new to this software and we have few ideas that we think might help in improving your features.
    As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.

    2 votes

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  19. 2 votes

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  20. The face diagram used for charting saves a blank copy and the marked up copy every time we chart. We have to delete the blank one each time. It should only save the marked up version, not the blank one.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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