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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.

    3 votes

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  2. I am forever having to scroll and find where I left off when trying to bulk edit inventory or sales or anything. IT IS DRIVING ME BONKERS. I should be able to open the sale or product, make the edit, and return to exactly where I left off. Why in the world is this not a feature? Why am I using Boulevard? I can't send invoices, I can't bulk edit, I can't get inventory alerts, I can't bulk merge clients, I can't get a report on duplicate clients, and okay, I can't do all these things so I'll do them…

    4 votes

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  3. Add a column showing the appointment date the chart was created for

    2 votes

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  4. Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.

    1 vote

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  5. We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.

    1 vote

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  6. I need to be able to track visits. For example, a client is prescribed 12 visits of physical therapy by their physician OR they have 10 visits that have to be used within 30 days (whichever come first). I need to be able to track that and know when a client is running out of visits. Vouchers won't work because this isn't something that people will prepay for. They would pay for each visit individually.

    1 vote

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  7. Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule

    1 vote

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  8. Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.

    4 votes

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  9. We are looking for a more advanced charting and checkout system that creates a seamless transition between treatment consents, documentation, and patient checkout. Ideally, the system would allow treatment consents to link directly to the checkout process while also documenting the products used, including corresponding lot numbers and expiration dates. This information would automatically deduct products from inventory, allowing for more accurate tracking, traceability, and overall inventory management.

    2 votes

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  10. Add Product, Service, Gift Card, Membership, and Voucher/Package Discounts to the sales summary report.

    Or Create a specific "Combined Report" for bookkeepers and accountants. A singe report showing: Income (Service, Membership & Product) (Business Cost of Product Sales), Discounts (as mentioned above), Refunds, Liability Income (Voucher/Packages, Gift Cards, Client Accounts), Redeemed Liability, and Tax Totals.

    Beyond the Sales Report as the added parts of the Combined Report would include, Payment Distribution, Product Sales, Service Sales Summary, Sales by Service Provider, etc.

    This would be very helpful, instead of pulling 3-6 different reports, just because we need 1 piece of information…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .

    2 votes

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  12. Currently, we have a membership option that gives discounts at time of check out. It a client purchases the membership at checkout, those discounts are not applied. It must be two transactions, which is not ideal due to fees. Ideally, the client could add on a membership at checkout and the discounts be automatically applied.

    2 votes

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  13. When I start a help session I am first greeted by Billie. 9 out of 10 times Billie is not able to help me, and I get passed to a human agent. When I get passed to the human agent, I get to rate how my experience was with them, but not how my experience was with Billie.

    Often Billie is frustrating and not helpful and it takes me pulling my hair out to get to a human agent. I would like the option to provide that feedback as part of the survey at the end.

    I think the assumption…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.

    15 votes

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  15. We'd like an option to delete open orders in bulk rather than one at a time.

    1 vote

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  16. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Stylist should be able to see only their reports in the app. The reports should also include more details. Stylist should be able to customize what they want to see in a report. It would be wonderful if the stylist could see their staff performance report in the app. Stylist who are independent/chair renters like to view this information at all times so it is hard on business owners to send out all the time.

    5 votes

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  18. Currently, the scheduling rule that allows clients to book late minute appointments are set at the brand level. Business would like the ability to set this per location since some locations want to allow clients to book up to 1 hour before appt time and another location at least 24 hours before the appt time.

    4 votes

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  19. Right now, when a checkout routes to multiple merchant accounts (for example, a stylist with their own merchant account), Apple Pay and Google Pay are not supported, so the client has to switch to a different payment method mid-checkout. This creates an unprofessional experience and forces a second payment step, even though the sale is already split behind the scenes. Please add Apple Pay and Google Pay support for multi-merchant processing so clients can pay once with their preferred contactless method.

    1 vote

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  20. 1 vote

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