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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7895 results found

  1. Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.

    40 votes

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  2. The ability to easily drag blocked time up or down on the calendar, along with color-coding blocked time, would greatly improve scheduling clarity and daily workflow management.

    18 votes

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  3. Currently, Boulevard categorizes sales into Services and Products. It would be incredibly helpful if Products could be further divided into two categories for more precise reporting. For example, in an aesthetic practice, we sell physical products that clients take home, such as skincare and hair care items. We also sell in-office products, like injectables, that are used on the client during their visit. Having separate categories for these would improve tracking and reporting efficiency!

    133 votes

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  4. Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers

    17 votes

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  5. Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account

    61 votes

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  6. There needs to be a drop down menu for pricing on services on the main scheduling page for pricing reference.

    12 votes

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  7. add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.

    19 votes

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  8. I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.

    234 votes

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    Waitlisted  ·  27 comments  ·  Admin →
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  9. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    139 votes

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  10. It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.

    12 votes

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  11. Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.

    35 votes

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  12. Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.

    15 votes

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    0 comments  ·  Other  ·  Admin →
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  13. We offer a wide variety of services and some of those are not bookable online due to the complexity of them. It would be helpful to add a button for services like this.
    Ex: Client is interested in a color correction. They must select in “call now” to set up the service. Or, client wants extensions but have no idea what application method they should choose. They don’t even know we have those offered as they are not bookable online since it may be a 1hr service or a 6 hour service and they may need to get a color…

    9 votes

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  14. This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.

    How It Works

    Checkout Trigger

    At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).

    Each treatment is already linked to a pre-built…

    36 votes

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  15. It would be great to be able to capture warm leads that do not complete the booking process.

    10 votes

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  16. to pull clients who have visit the spa for the first time

    45 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. We DEFINITELY NEED to be notified when clients are rescheduling!!!!
    PLEASE PLEASE PLEASE!!!! Thank you

    31 votes

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  18. It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.

    40 votes

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  19. if a client reschedules their appointment themselves they won't get an updated confirmation email and I need this. this has resulted in double booking themselves or just not showing up.
    Square has so many features BLVD doesn't and I think you could get a few tips from them? TY!

    10 votes

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  20. Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.

    also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.

    scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)

    we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…

    22 votes

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