8168 results found
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Create a report for cancellations and no shows
it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.
right now, you can only look one day at a time through the cancellations button on the front desk view.
27 votes -
Toggle tipping on/off per service or providers
Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.
421 votes -
confirmation email for rescheduled appointments
if a client reschedules their appointment themselves they won't get an updated confirmation email and I need this. this has resulted in double booking themselves or just not showing up.
Square has so many features BLVD doesn't and I think you could get a few tips from them? TY!17 votes -
Price drop down list
There needs to be a drop down menu for pricing on services on the main scheduling page for pricing reference.
17 votes -
Unread texts stay at the top of message list
Unread messages stay at the top of the message list. When marketing texts go out, we lose all our current conversations in the message list. With thousands of marketing texts going out, we have to scroll back all the way to find the unread messages from current conversations.
40 votes -
Forced Advertisement for Affirm and Klarna
If a business is not participating with Affirm or Klarna as a payment option, this SHOULD NOT be advertised in client notifications. It is confusing to clients if they believe this is a new payment option for them but the business is not offering it.
8 votes -
Delete Old Clients
Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers
24 votes -
Calendar Block Enhancements
The ability to easily drag blocked time up or down on the calendar, along with color-coding blocked time, would greatly improve scheduling clarity and daily workflow management.
24 votes -
Call now button for a service not bookable online
We offer a wide variety of services and some of those are not bookable online due to the complexity of them. It would be helpful to add a button for services like this.
Ex: Client is interested in a color correction. They must select in “call now” to set up the service. Or, client wants extensions but have no idea what application method they should choose. They don’t even know we have those offered as they are not bookable online since it may be a 1hr service or a 6 hour service and they may need to get a color…13 votes -
Upcoming card expiration alert
Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.
48 votes -
CLIENT'S NAME/DOB/TODAYS DATE PREFILLED ON FORMS
We have SOOOOOO MANY clients complaining that their name/dob/the date are not prefilled on forms in their chart. It makes no sense at all to make them do it every time-it literally can't be anyone else's form if it is in their chart! I have client's griping about daily, sometimes multiple times a day. I know this is not impossible to do, as other softwares have this feature and have for a long time. BLVD needs to get this done ASAP!
10 votes -
Keep Cancellations on visual schedule
be able to keep canceled appointments on schedule but be greyed out/crossed out so new appointments can book. Just so there is better visual representation of what happened that day and so it does not disappear off the schedule
7 votes -
A way to capture leads that click to "book now" and start the booking process but do not complete it
It would be great to be able to capture warm leads that do not complete the booking process.
14 votes -
Allow an option to add a "parent account" for children or spouses with the same card info
add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.
23 votes -
Streamlining Client Profiles
We have so many duplicate clients that are registering as "new" because they book online with a different email but same phone number. There needs to be a way the system recognizes the duplicate phone number and alert that this client already exists
6 votes -
no show
If a patient no shows or cancels same day or within the time frame of the cancellation policy, it should show no showed in their appointment history instead of cancelled so we can differentiate between the two.
12 votes -
product commissions by staff
Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.
159 votes -
Rescheduling notifications for staff
We DEFINITELY NEED to be notified when clients are rescheduling!!!!
PLEASE PLEASE PLEASE!!!! Thank you41 votes -
Remove gratuity for medical providers
Remove the ability to leave gratuity for medical providers (i.e. NPs, PAs etc). It’s illegal to receive tips for medical services.
7 votes -
gift card
Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account
68 votes
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