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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8369 results found

  1. Currently when you duplicate a chart to make a new one there is only a publish button. I want to save a draft that I'm still working on without publishing it.

    2 votes

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  2. Add options to Pin Tool in charting. Like using "X" or inputting a word to use instead of numbers. The shape tool is not very user friendly, and the size magnifies uncontrollably when completing a chart

    3 votes

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  3. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  4. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  5. With aesthetic centers, we employ, MDs, APPs, RNs, and LMEs. While tips should never be requested for MDs, it is beneficial for LMEs or RNs to be tipped (APPs if the patient truly wishes to do so, who are not owners of the company). Currently, we are unable to do that and our patients are asked to tip our MD owners (which is in poor taste). When we turned off tips, then our LME would lose out on tips for her services that she provides.

    3 votes

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  6. 3 votes

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  7. Make packages redeemable on consumable products. We would like to be able to sale pre-pay packages on filler and neurotoxin. Boulevard is only capable of redeeming a voucher for 1 product at a time. It would be awesome if we could pre-sale 50 units of neurotoxin and the system properly redeem each unit.

    2 votes

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  8. Please make it easier to export client data and forms so that we can use the data for follow-up, sending post-care and pre-care, and day-of-appointment info, and to send emails and texts with suggested skincare products and the suggested treatment plan. As of now, I can't export forms and charts to be able to do these things.

    3 votes

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  9. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    17 votes

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  10. 2 votes

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  11. 2 votes

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  12. On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.

    5 votes

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  13. I’d love to see an option that allows each therapist to set a maximum daily workload, either by number of clients or by total active treatment hours.

    For example, a therapist could choose:
    • Maximum 4 clients per day
    • Maximum 6 hours of hands-on treatment time per day
    • Or both, whichever limit is reached first

    This would be especially helpful for massage therapists because the number of appointments alone doesn’t always reflect the physical workload. Four 90-minute massages are very different from four 30-minute appointments.

    Ideally, once a therapist reaches their daily client or treatment-hour limit, the scheduling…

    2 votes

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  14. Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    93 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  15. This would allow businesses to sell packages or memberships for vouchers that could be redeemed for certain services or exchanged for their equivalent in monetary value and applied to another service.

    2 votes

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  16. We are uploading charts from our old system as files into Boulevard, and I have painstakingly remaned them all to be in date order. Doesn't matter - Boulevard does not allow them to be sorted by title or date once uploaded. This would be a very helpful feature, especially when a provider needs to reference a chart from our old system!

    2 votes

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  17. Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.

    1 vote

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  19. Could you please add a permanent 100% off discount option at checkout, similar to the existing preset options for 10%, 20%, 25%, and 50%? I have to manually enter 100% multiple times throughout the day, so having it as a preset option would save a lot of time and make the checkout process more efficient.

    2 votes

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  20. Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing

    2 votes

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    0 comments  ·  Other  ·  Admin →
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