8138 results found
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Display DOB and patient age in Pro App
Show.patient DOB in mobile app only for confirming with patient live.
3 votes -
reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
90 votes -
QR Code for Clocking In
This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.
2 votes -
3 votes
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More Information and Insights for Text Messages and Emails
We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.
2 votes -
Pop up to confirm if you close new product window without saving
Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.
2 votes -
2 votes
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Allow keyboard search on "category" when adding a new product
The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!
2 votes -
new client retention
Would love to see clearer reporting on New Client Metrics. This is such a crucial number to track. I don't appreciate having to pull 3 other reports to do my own math on a metric that seems easy to activate. There should be clear New Client Retention, and New Client Prebooking rates. I had both on other systems.
2 votes -
Update logic on previous period for new business summary report
The new business summary report has some wonderful insights! One small change I would like to see in the logic:
When looking at "[time period] to date" reports, the previous period is based on how many days you are seeing. So a week to date report for today(Friday) is showing 6 days for the week, but the previous period data is showing 6 days prior. So I am comparing Monday to Tuesday, Tuesday to Wednesday, etc... Year to date right now shows data from 212 days prior, which becomes very meaningless.
The logic for the "previous period" in these cases…
2 votes -
3 votes
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Allow filtering client lists by former service providers
When creating marketing lists, it would be helpful to include inactive/former employees as filter options. This would allow us to identify and target clients who previously saw a provider who left the business and communicate who they can book with that would be similar to their preference. This functionality would support client retention and more targeted marketing efforts.
2 votes -
More granular permissions within permission groups
More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.
8 votes -
2 votes
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keep charts unlocked after submitting
It would be helpful to be able to adjust forms for a certain time window before they're locked and cant be edited. that way things can be adjusted or things can be added after the fact in case it's submitted too early, treatment was added, etc. the time window can be set by the admin (3 months, 6 months, etc).
2 votes -
Set parameters on the mobile app for using the timeclock outside of the business
It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business
2 votes -
Drip campaigns
I would like to be able to create drip campaigns to follow up with consultations that didn't book, patients who put a service into their cart but didn't follow through with booking, and patient's who may need additional services
3 votes -
Online Deposits
Adding/changing online deposit percentage to dollar amount. When clients get injectables done, often times we don’t know how much they’re going to get or want so it makes it difficult to put a percentage deposit when the client books because they’re price may end up being higher
3 votes -
Allow businesses to put expiration on gift cards. In system it does not expire them after the law allowed … example in tn its 2 years.
There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…
5 votes -
Be able to add in a standalone chart without an appointment
Sometimes I need to be able to add in a note or something like log in a medication received. We should be able to do that without having to create an appt
8 votes
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