7860 results found
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3 votes
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Ability to change email language for Referral Program emails
Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.
3 votes -
forms that need review
Is there a way to have a list of all charts that need review or forms rather than checking day by day...this gets tedious and does not tell me if there is a form i missed for review as the medical director. 215-266-2903 is my direct line for questions or concerns
4 votes -
Allow commission to be tied to a different staff member than the one who performed the service.
Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.
3 votes -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
3 votes -
unconfirmed appointments until an intake form is submitted
As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.
Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.
What I am requesting:
-New client appointments remain in a pending status until intake form is completed
-Client receives a pending notification stating their appointment is not confirmed until the form is submitted…3 votes -
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
5 votes -
Clients rescheduling appointments
It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?
29 votes -
phrases
Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.
It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…
12 votes -
save comparison photos in gallery directly
When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.
5 votes -
Cancellation fees
Be able to individually adjust different cancellation fees based off of service. Not a set $ amount or % because each service/ pricing of service varies
5 votes -
More all-in-one functionality, including lead generation, to reduce reliance on multiple systems
This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares
3 votes -
Abliity to copy and paste a gift card number from wallet to check out screen
It is so inconvenient that you can not copy a gift card number or identification from a client's wallet and paste when checking a client out.
3 votes -
Immediate deposit retrieval options
Instead of having to go to the client's profile to add a deposit or "credit", an option to take it while booking the appointment should populate. It seems like a lot of steps to fully book the appointment and then have to go to their profile to take a deposit for said appointment. Not streamlined and takes too much time
2 votes -
gift card discounts
Id like the option to discount/ create a no charge for gift cards. I donate gift cards for fundraising/ marketing opportunities and i either have to create a product that cannot be tracked or i have to make a gift card and then keep the sale open. I want to be able to assign a gift card with value and then be able to discount the cost so i can track my donation/ fundraising.
1 vote -
Staff Chat
Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.
6 votes -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
3 votes -
service updates
There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.
15 votes -
Show more details in a client's history for cancelled appointments
Rather than just showing "cancelled" as a blanket term I would like it to show if it was a late cancel, a now show, or cancelled by staff/client. It would help us be able to track clients show rate more accurately and when to potentially intervene on a chronically late guest, or chronic canceller.
2 votes -
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason) Hi We’d love to see a dedicated report for
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason)
Hi [Name],
We’d love to see a dedicated report for cancelled appointments that can be filtered by:
Staff member (single employee or all)
Date range (ex: 3, 6, 9, 12 months)
Cancellation reason
Right now, cancellations can only be reviewed in the Recent Cancellations list, which isn’t practical for HR tracking over time since it doesn’t support date-range filtering or exporting.
This would be really helpful for performance and retention tracking, and would save a ton of manual review.2 votes
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