7468 results found
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9 votes
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sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
2 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
3 votes -
Configurable Email Blast Send Time
Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.
Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.
Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…
45 votes -
Barcode scanning for product entry
Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.
2 votes -
app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
26 votes -
Easily edit price for services
Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.
5 votes -
DO NOT delete messages from a clients profile when their phone number changes
When a client changes their phone number , it erases ALL messages tied to that phone number. This is frustrating. Sometimes we refer back to past conversations for information, photos, etc.We are a med/spa office and rely on our system to keep track of all important info such as messages between client, Charting, etc. This would be the equivilent if all of a sudden medical carts went missing. Please fix this
4 votes -
display offset fee for all
Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.
4 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
5 votes -
1 vote
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Donating Gift Cards
I make gift card donations often to local organizations. In order to enter the gift card info, serial number and amount. The sale needs to be closed out and the only option I see is 'other'. For accounting purposes when a sales report is pulled, it looks like the gift card amount is charged, though no monies came into the drawer, as it's a donation. What is the best way to zero out the amount owed without changing the card amount at checkout? Maybe this can be an option or if you have a suggestion I'd love to learn more!
1 vote -
Connected Field: SMS Marketing Consent
Clients are asked if they consent to SMS marketing via online booking, however they could potentially also be asked in a new client intake form. This should also be able to update the consent within the client profile.
3 votes -
Filter for Gift Cards
Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.
4 votes -
labs
Lab and e-prescribing integration
7 votes -
Asking for the ability to print service and other descriptions from Boulevard
Asking for the ability to print service and other descriptions from Boulevard
6 votes -
Prices
Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.
2 votes -
Patient Print out for the day of visit
when patients arrive it will be nice to have all there information and previous visits and notes from last visit . A simple print out for each patient with this basic information and what there here for the day of.
2 votes -
My team and I would like to send and receive message from the mobile app. As of now only text with our personal numbers showing. don't like
I would like to see messages on the mobile app so my team and I can message and receive messages from clients without texting and giving out our personal phone number.
2 votes -
forms that need review
Is there a way to have a list of all charts that need review or forms rather than checking day by day...this gets tedious and does not tell me if there is a form i missed for review as the medical director. 215-266-2903 is my direct line for questions or concerns
2 votes
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