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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7087 results found

  1. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes
    How important is this to you?
  2. There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.

    2 votes
    How important is this to you?
  3. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes
    0 comments  ·  Other  ·  Admin →
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  4. Is there any way rating or reviews can be seen when clients book online

    3 votes
    How important is this to you?
  5. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    3 votes
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  6. Allow the reviews from clients to be pushed for other platforms, such as Google

    4 votes
    How important is this to you?
  7. When services open up that are requested via waitlist, have the system automatically send messages to anyone on the waitlist who are requesting services that match the specifications. Please

    2 votes
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  8. It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?

    2 votes
    0 comments  ·  Other  ·  Admin →
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  9. It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.

    15 votes
    1 comment  ·  Admin →
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  10. When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.

    5 votes
    How important is this to you?
  11. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    2 votes
    0 comments  ·  Other  ·  Admin →
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  12. Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.

    2 votes
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  13. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    4 votes
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  14. 2 votes
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  15. The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.

    2 votes
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  16. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    3 votes
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  17. Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    9 votes
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  18. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    11 votes
    1 comment  ·  Admin →
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  19. Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.

    5 votes
    1 comment  ·  Admin →
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  20. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    4 votes
    How important is this to you?
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