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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. Changing the staff scheduling function

    In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes
    1 comment  ·  Admin →
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  2. Memberships Have Additional Booking Hours as Perk

    I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    3 votes
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  3. remove automatic requests when selecting booking times on calendar view

    I wish the system could remove automatic requests when selecting booking times on calendar view

    0 votes
    1 comment  ·  Admin →
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  4. Create a Payroll Report

    Create a full Payroll report that includes:

    Commission and tips (like current commission summary)
    Total hours from time clock report
    Bonus points for:
    Method of tracking days off in the report (official days off, not just "days not scheduled")
    area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)

    This one report would be almost everything needed to enter into any payroll system with some basic formatting.

    4 votes
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  5. Better management of products and product categories

    I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.

    4 votes
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  6. Report that shows which staff member booked appointment

    Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    160 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  7. Error Box for Unbookable Time

    Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.

    For example- "The time you selected is outside of your availability. Are you sure you want to continue?"

    3 votes
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  8. Ability to send an automated text whenever we miss someone's phone call. This will help us capture new clients and win-win for everyone!

    3 votes
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  9. Payment Plans

    It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    6 votes
    1 comment  ·  Admin →
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  10. Choose to view more than 50 products per page. We used to be able to select 100 or 200 items per page. I

    We used to have the capabilities to click the arrow at the bottom of the page to choose 100 or 200 products per page. I don't want to keep flipping pages to get what I need when we have over 150 products for instance. That would only be two pages to click through.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. Sync Boulevard schedule to google calendar

    On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful

    4 votes
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  12. SEO

    Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…

    34 votes
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  13. Feature Request: Enhanced Reporting for Retention & Rebooking

    I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. Please add a place to put a photo to identify the patient

    Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    7 votes
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  15. Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!

    It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes
    1 comment  ·  Admin →
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  16. Adjusting pre paid units

    An owner or admin of the account should have full access to their MR system in voiding credits or changing credits. SO often patients pre pay for syringes of filler and change what filler they want but they cant use their credit appropriately and i cant void their banked units. Or they pre pay for sculptra and choose radiesse etc. We need a way to be able to adjust product units that are banked!

    2 votes
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  17. Excluding Tax from normally taxable transactions

    During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    4 votes
    1 comment  ·  Admin →
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  18. Email notification when a membership goes past due

    Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    3 votes
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  19. Sorting of Reports by Creation Date or Creator Name

    Ability to sort Reports by 'created on' date or 'created by'

    3 votes
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  20. early membership cancellation fee

    Need the option for early membership termination fee similar to the late cancel fee option.

    5 votes
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