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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8459 results found

  1. When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.

    2 votes

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  2. Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.

    5 votes

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  3. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    3 votes

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  4. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    3 votes

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  5. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    3 votes

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  6. When a client has several expired vouchers on their account it is difficult to toggle through the account without a delay. It would be easier if I could delete large groups of expired vouchers at one time. At this point I am only able to delete it on at a time.

    3 votes

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  7. Stylists want to see what each client tips them on the app

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. when checking out a client in a membership, ability to redeem their membership for the month

    1 vote

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  9. I think that having E-prescibing, Lab ordering and the ability to access a full CRM with texting and calling through boulevard would make it fully an all-in-one system. with access to the mobile app to receive texts and calls as well. These three things are really what the aesthetic and wellness spaces need for a seamless system. Also google reviews sent to patients, not boulevard does no one good if you can't see them!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Operator activity summary and report do not show appointments that were booked by each operator. This would be very helpful to see how much booking each person is creating.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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  12. Ability to obtain client photos to pull into a message out to clients with their progress over time

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. Ability to replace the "Check in" screen on duo app with a custom screen saver to be able to surface promos or add logo to screen

    1 vote

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  14. only have certain provider's able to get the new client booking online.

    1 vote

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  15. We have several clients whose minor children come in for appointments, and we need a way to check them in without using a phone number. We're currently using their parent's number, but then the parent's appointment reminders get confused

    2 votes

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  16. To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.

    Key Details & Implementation Guidelines:

    Purpose Labeling

    Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).

    Labels should be standardized so that all staff use the same…

    4 votes

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  17. The database should be able to identify all multiple names/phones numbers in a report and then merge the duplicates.

    6 votes

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  18. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.

    Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).

    2 votes

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  20. It is confusing when you are creating a form and your option for "multiple choice" (which should mean one OR MORE). Instead this needs to be listed as choose one (or something similar). I now have to re-do ALL forms.

    4 votes

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