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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. Goal: contact patients who have an active membership and have not booked their appointment for the month.

    1 vote

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  2. Let us be able to add multiple attachments in clients notes under one note

    1 vote

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  3. At current the automation only initiates when appointments are booked from the dashboard

    1 vote

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  4. When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.

    1 vote

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  5. We have sales people that do not do the treatments. It would be great it commission could be tied to the sale and not to the treatment.

    1 vote

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  6. Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.

    1 vote

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  7. When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes

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  8. We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.

    3 votes

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  9. Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    3 votes

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  10. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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  11. There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.

    2 votes

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  12. I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes

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  13. The client history tab need big improvements! Most obvious are:

    1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.

    2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?

    3) Opening an appointment or order should not take you away from the client profile. We often have to…

    5 votes

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  14. Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.

    4 votes

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  15. Add on a place in memberships for increased referral perks. For example
    Members get $50 referral bonuses vs non-members get $25

    3 votes

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  16. When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    25 votes

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  17. Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    8 votes

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  18. Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed

    12 votes

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  19. An alert for internal teams and/or clients that book the same service (e.g. haircut) within a certain timeframe (e.g. one month).

    2 votes

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  20. The new voucher report is wonderful for showing sales, redemptions and expirations. It would be great to update gift cards so we can set expiration dates and have them automatically expire and have the same style report for them.

    Expiration is not legal in all states, but it is in my state, and Boulevard makes this SUPER hard to do as there is no report showing when gift cards are sold, it is all sorted by the last use.

    2 votes

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