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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8134 results found

  1. You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.

    2 votes

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  2. It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.

    This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.

    5 votes

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  3. Product orders in Blvd all reflect under the Sales > Orders field. There is nothing to denote online orders from point of sale. We have patients reaching out to inquire about their online orders for skincare products, but I have no notification/indication that an order was placed! I also would like to champion for an option to notify via business email for anytime an order is placed. These are important for quality customer experience AND for tracking purposes

    3 votes

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  4. ADD REPORTS:
    -Lifetime patient Retention
    -Lifetime patient spend

    ADD:
    -Ability to pull reports outside of 365. i.e. 3 years + etc.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    7 votes

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  6. This would include the ability to build a report in the dashboard and have that report sent daily, weekly, etc. via email to one or more recipients.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. group more than one product per service. right now only one product can be linked to a service to be deducted from inventory. at my practice, we use multiple high ticket items for one service, it would be nice to be able to link more items to a service

    3 votes

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  8. category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.

    6 votes

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  9. Settting for automated messages to patients as soon as the grace period of 10 minutes hit

    9 votes

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  10. This will be more efficient and less clicking through for the staff.

    34 votes

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  11. I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).

    3 votes

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  12. Service Payment Links & Prepaid Service Checkout

    Overview
    Allow businesses to generate and send a payment link to a client for a specific service, package, membership add-on, or custom bundle of services, enabling clients to pre-pay before their appointment.

    Use Cases

    A client wants to purchase a single treatment before scheduling.
    A provider recommends a treatment plan during a consultation and wants to send a payment link afterward.
    A client wants to prepay for a package of services.
    Front desk staff need a simple way to collect payment from clients who are not physically present.
    Clinics want to secure commitment…

    4 votes

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  13. Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.

    7 votes

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  14. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    3 votes

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  15. 29 votes

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    3 comments  ·  Other  ·  Admin →
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  16. The new Product screen and format is terrible. I have to click through so many more things to get what I want to see. When adding new Products in, it takes at least twice as long trying to get all of the information in, and you have to edit it multiple times just to be able to add in all of the information. Make it the same way it used to be where you can add all of the information in on the first screen instead of having to go back through and search for the new product you just…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.

    62 votes

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  19. Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.

    My booking overlay appears to be out of the stone age.

    I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…

    12 votes

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  20. One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.

    Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:

    Create custom reward names and descriptions.
    Set any point value for redemption.
    Apply rewards to specific services, products, memberships, or providers.
    Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
    Set expiration dates and usage limits.
    Choose whether rewards can…

    3 votes

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