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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7198 results found

  1. There are some intake form questions that a business should easily be able to identify per client. For ex - if a client is asked whether they consent to their treatment photos to be shared on social media and they decline, it would be helpful to then add a related tag to the client profile.

    3 votes

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  2. There should be a Patient Photo displayed next to patient names when you check the appointment on calendar.

    10 votes

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  3. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    26 votes

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    1 comment  ·  Admin →
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  4. Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.

    5 votes

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  5. client moving idea: can you have it alert the stylist when a client moves a date, time or to a different stylist

    5 votes

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  6. Ability to use Phrases (Messages) feature from the Client Profile and Calendar View, in addition to the Messages tab.

    8 votes

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  7. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    4 votes

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  8. it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.

    right now, you can only look one day at a time through the cancellations button on the front desk view.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  10. We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.

    2 votes

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  11. `notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.

    2 votes

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  12. Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    44 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  13. printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.

    6 votes

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  14. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    11 votes

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  15. There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.

    5 votes

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  16. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.

    Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.

    We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.

    4 votes

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  18. We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.

    3 votes

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  19. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    5 votes

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  20. When a customer has credits that cover their full balance, it completely bypasses the tip option at checkout. There should be the ability to ask them if they want to add a gratuity on their credit card

    2 votes

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