8357 results found
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Add chart without booking an appointment / Editing a completed chart
Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!
10 votes -
Have more colors for service providers
More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you
10 votes -
Provide Flat Rate Pricing
Hi Boulevard Support or whomever will read this,
On most occasions I usually just pass by these marketing emails. however this time I wanted to take a moment and reply. I genuinely love using Blvd. It has made a real difference in my salon, allowing us communicate with our guests plus also giving me better visibility into my team’s performance and important business metrics. It is a great system, but I am sure as you all are aware it is incredibly expensive.
In addition, what has become increasingly frustrating is that nearly every new feature you all launch comes with…
3 votes -
Ability to create offer code for specific service provider
This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.
5 votes -
5 votes
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Appointment Log (Detailed Tracking)
I need for appointment modification tracking and auditing capabilities.
I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.
I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?
43 votes -
get notification for client waitlist
Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.
4 votes -
Option to receive message notifications remotely
For example: in the event that my front desk staff has to abandon post, and I have to manage remotely, it would be helpful to receive push notifications when a client messages the business. Currently in that situation, I have to watch the messages like a hawk when things are time-sensitive.
3 votes -
Forms
New Incomplete Forms Feature - Update Color
We are so used to seeing that a patient is "running late" in red on the front desk page. The new incomplete forms feature is great, but if we could please change the color to something besides red. Now it looks like we have multiple patients running late, and it is really distracting.
4 votes -
voucher gift cards
customer would like to be able to sell gift cards online that contain a package
3 votes -
gift card
Gift cards should be more easily transferable from the account purchasing to the account of the person receiving the gift card.
3 votes -
appointments archive
An accessible archive for older completed appointments. Currently there is no way to see appointment history past 100 appointments.
3 votes -
Bring back the chat pop up
Bring back the option to open a small chat window over top of the calendar when going into the client profile - this was apparently updated so that clicking the chat button on the top of the client profile takes you to the messages page, which is still in their profile. The biggest benefit of the old method of having it open a new, small chat window on the bottom of the screen, was that we could still multitask and check clients in and out while composing a message. The current flow makes that impossible, so that the chat cannot…
2 votes -
Message notification and ability to message on app!
Having the ability to answer to messages and get a notification on the app when a message comes in!
Having an app is great but not basic messaging is not permitted. One should not need to log into safari just to answer a message.
5 votes -
Loyalty Points visible to clients
Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.
16 votes -
Adding products to voucher options when creating packages
We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.
4 votes -
add ability to include more than one product usage
Right now only 1 product can be added to Product Usage for a service.
4 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
26 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
25 votes -
rating text message
Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.
7 votes
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