7134 results found
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Make the chat box moveable on the screen. Huge help!
When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.
149 votes -
Set CHARTS to expire after certain period
Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.
9 votes -
Can we get a time stamp of what time the client checked in?
Can we get a time stamp of what time the client checked in?
7 votes -
Can you make it so financing options such as Cherry are directly integrated with BLVD?
I wanted to share an opportunity that could enhance both patient satisfaction and operational efficiency: integrating Cherry Financing with the BLVD platform.
Why this matters:
Cherry Financing has become a popular, trusted option in the aesthetics industry, offering no-hard credit check and flexible financing for patients.
Many clinics, including ours, already use Cherry Financing separately, which means we’re duplicating effort by manually updating patient payment status in BLVD.
Integrating Cherry would streamline the checkout process within BLVD, making it easier for patients to commit to treatments and for providers to manage payments.
How it could work:
API Integration: Cherry offers…
11 votes -
phrases
Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.
It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…
6 votes -
When checking out with cash- have the amount of cash back to give to client shown.
It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.
4 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
6 votes -
CAN WE PLEASE ALPHABETIZE FORMS
CAN WE PLEASE ALPHABETIZE FORMS
6 votes -
Make messages available on the app
It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.
28 votes -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
188 votes -
gift card
We NEED to update the gift card section of this booking software. It is near impossible to locate our clients' gift cards in our system. 9/10 times people are not buying gift cards for themselves, so it makes NO sense to only attach gift cards to the person who purchased them. We NEED a "To: " and "From:_" section, it also needs an expiration date column, because ours expire after 5 years and there is no way to tell on this system. Also, a way to purchase online gift certificates on our end would be nice, because as of…
4 votes -
deleting chart forms
Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.
19 votes -
Asking for the ability to print service and other descriptions from Boulevard
Asking for the ability to print service and other descriptions from Boulevard
4 votes -
mobile view - ability to remove top banner
The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.
4 votes -
Streamline MD signoff process
In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.
To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…
31 votes -
Concerning membership renewal, please add an option to renew every 28 days instead of monthly on the start date.
We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?
4 votes -
Multi level filter in clients tab
Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.
Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.
t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.
4 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
2 votes -
In offers a buy one get one 50% off for example discounts both items when you click on the offer. It should only discount the lessor priced
If you set up buy one get one 50% off and select the promo code it discounts both items instead of the one that is lessor. It should let us select the item or automatically select the lessor item. It's easy to forget and then it discounts both items.
2 votes -
Printable service ticket
printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.
4 votes
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