8431 results found
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Create a report for the number of canceled appointments or number of no-show appointments for a specific time window
We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.
6 votes -
Automated Marketing for Canceled Appointments
Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.
10 votes -
2 votes
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Ability to send multiple images with text blasts
When crafting a text marketing blast, it should support sending multiple images
3 votes -
Upload photos in messaging feature
We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.
10 votes -
Add cancellation and no show rate to reports
Add cancellation and no-show rate to reports
1 vote -
Business service fee per a staff member
Business service fee % for each employee per service. Could do a dollar amount if a percentage is not available.
2 votes -
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
9 votes -
Inventory & Retail Optimization
Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client
1 vote -
Cookie Consent Banner
For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.
1 vote -
May we please have a tax exempt button at checkout and a report pull to quickly account for tax exempt purchases? Thank you!
May we please have a tax exempt button at checkout and a report pull to quickly account for tax exempt purchases? Thank you1
2 votes -
mobile view - ability to remove top banner
The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.
5 votes -
Add store credit balance to portal
Multiple client's are asking for the ability to see what their account balances are on the client portal.
1 vote -
for gift card sales there should be an area to set the amount that the gifted must be loaded with in order to achieve the discount.
there should are an area to apply the minimum load amount in order to apply the gift card
1 vote -
Confirmation Details
Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
For Example: Hi {client name},
You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.3 votes -
Reminder
Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.
9 votes -
fix the message center so I can see the customer reply
I can not see the patient reply, I have to open their chart and go into messages that way. I should be able to see what they type from the message center. It is a waste of time going back and forth in and out of charts to see messages.
1 vote -
API: Amend appointment note
Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.Ideally, the API can support just adding to an existing note if one already exists.
1 vote -
First Available Female / First Available Male
Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.
6 votes -
Internal Employee Messaging
Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics
39 votes
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