7171 results found
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make it possible to empty cart.
Once services have been added to the cart, there seems to be no way to delete previously selected service. Using the back button brings me back, but when I move forward, the original service is still there.
2 votes -
Merge orders when checking out
From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…
4 votes -
create a retail product bundle
I would like the option to create a retail product bundle - ex: holiday skincare bundle with 5 products. With the ability to sell that bundle and have the individual items pulled out of their respective inventory.
11 votes -
Set Online Staff Order
Have the flexibility to change the order in which staff are displayed when booking online. It currently defaults to highest price first, then alphabetically. Critical to have the flexibility to move staff up/down the list. In our case, staff are rewarded for performance by being listed first online. This is a pretty standard feature across all other booking software providers.
1 vote -
Once a client has become a member, we need optics on if they have any forward appointments or not. We'd like a feature that alerts us that
We need a way to see if our members have their appointments booked out or not. This alert would be helpful for us to know to call and get them on the books if they do NOT have a forward appointment
1 vote -
Have a feature to send specific pre-instruction reminders via text message to certain categories, EX: Lasers, Fillers, etc.
It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.
1 vote -
duo app "Don't have an appointment? tap here"
our patients check in using the Duo app. if they dont have an appointment it sayd "Dont have an appointment? Tap here". if the client taps it just says "please see a staff member" it would be nice if the patient was able to see what appointments were available and to self schedule vs waiting for staff to help. we currently dont have a front desk staff so clients are forced to hover waiting for a provider to come out to help them schedule.
1 vote -
need tiktok to add to social media
need this option!
2 votes -
booking notes
Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.
2 votes -
Sell a retail product kit that is tracked with inventory.
We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.
8 votes -
Allow editing of submitted forms and charts
You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.
8 votes -
CSV of pts on date range for provider
being able to download a css of people scheduled on a certain persons schedule in the past or future for a range of dates with their contact info
1 vote -
Referral Program Versions
We would like the ability to set up different Referral Program Versions- each that offer different discount options.
10 votes -
New Review Prcoess
The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.
8 votes -
BOGO Coupon
We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.
2 votes -
Customizable connected fields on forms that are reportable
There are other questions that should be able to automatically feed into the client profile that are specific to the business. Additionally, they should be reportable to be able to further understand their clientbase based on certain fields for further recommendations/marketing outreach
2 votes -
Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
57 votes -
5 votes
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Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
46 votes -
Need a way to apply a Time Block at BEGINNING of service scheduled for NUMBING for certain services provided
We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)
Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…1 vote
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