8421 results found
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Last Visit Alert on Appointment
When we're at the front desk or looking at the calendar, there's no way to see when a client was last in without clicking into their full profile. During a busy shift, opening each client's account one at a time to check their last visit is slow and easily skipped which means we miss chances to acknowledge flag clients who've lapsed, are back too soon and/or drive rebooking. The Appointment Preview Window already shows client name, phone, service, provider, cost, and notes, but "last visit", one of the most useful data points for the desk isn't there.
Proposed solution:
Surface…1 vote -
URL in Confirmation Text
Ability to add a URL to the confirmation text and other client text notifications. This would allow businesses to share additional information with their clients ahead of their appointment.
4 votes -
Add a missed call text back feature
Have an automatic SMS that goes out when a clients phone call is missed along with where they can book or offer to text back to ask a question.
1 vote -
open charts
New chart sign off is AMAZING - but would be better if you could filter charts by charts that have not been started as well as in progress notes
1 vote -
clients abilitly to add add-on services at check in screen
Clients have the ability to choose add on services at check in screen. Example: wax, cut, condition, treatments
1 vote -
we want you to make a widget for us to see our day at a glance
I want to be able to quickly see my clients on my lock/Home Screen instead of login in on the app
1 vote -
Create a clawback report that does not include refunds
We are trying to pull a report for true commission clawbacks. The report that we pulled shows all clawbacks, including voids and refunds that happen on the same day as the original transaction. So these do not truly impact commission payouts since another transaction is processed in their place.
1 vote -
Forms with Expiration Date showing up if tied to a service
If a form with an expiration date is tied to a service and has previously been filled out, it would be very helpful to be able to see that form (and it's expiration date) along with the others in the appointment.This way we would not have to click out of the appointment, go into patient chart, old forms and look that way. For example, our Medical History Form is set to once per year however I still want to easily be able to look at it, review it, and make edits if needed with each visit. Thank you
1 vote -
connected box for date/day of treatment
It would be super helpful to have a "connected field" for the date/day of treatment. As of now, there is none and the chart gets timestamped with the date of submission rather with no record inside the chart of what day the treatment was. If we could build in a connected filed for "date" that would solve the problem.
1 vote -
Please Upgrade the Booking Widget
Look at Mangomint's booking widget. It is way better than Boulevards. I have been with you for 3.5 years and you have not upgraded it once. I have had many clients tell me that I should look for a new booking system because they gave up trying to book something on it. Please. If it doesn't happen soon, I am switching to Mangomint.
4 votes -
Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
3 votes -
2 votes
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Direct Category Booking Links for Clients
I think it would be super helpful if Boulevard had direct shareable links for booking categories/services.
For example, instead of only sharing the main booking site link and having clients click through each category themselves, it would be amazing if we could directly send a client to a specific category like facials, laser hair removal, injectables, etc. especially through email or SMS.
I think it would make the booking experience much smoother and quicker for clients looking for specific services. Just wanted to share the idea in case it’s something your team may consider in the future!
2 votes -
Duo connects to ipad/phone
Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.
10 votes -
Staff utilization at a glance on the calendar
WHAT IT IS:
Utilization (booked hours / available hours) shown as a permanent, always-on fixture directly on the calendar: a percentage next to each provider/resource name plus a practice-level rollup for the day, updating dynamically as appointments move on and off the book. Needed at clinic and individual-provider level, historical and forward-looking.USE CASE:
Managers treat the calendar as their scheduling and labor-management tool. Seeing utilization live on the book (not in a report) lets them read the shape of the day (e.g., fully booked morning, empty afternoon) and decide where to add or cut shifts, which provider to book…1 vote -
Locking / visual flag for rebooked appointments
WHAT IT IS:
A visual indicator on the calendar that marks which completed appointments were rebooked (and, by absence, which weren't), so a manager can glance at a day's schedule and see rebooking status without opening each appointment or running a report.USE CASE:
Staff lock/tag an appointment every time they rebook a patient at checkout. Managers scan the day's calendar to spot who did and didn't rebook, then coach providers on missed rebooking opportunities. Today this is only visible by pulling a rebooked report, not at a glance on the book.PROSPECT:
Alpha Aesthetics - 32 locations; on Nextech…1 vote -
Missing Charts
I’m looking for a feature within the charting software that identifies any required charts or forms that have been assigned to a client’s profile but have not yet been completed or missed by the staff.
1 vote -
Route a note or message
It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi
1 vote -
Saved Signature Tweak
The new saved signature should not populate in areas for patients to sign. When I go to have a patient sign a consent in the office, my saved signature automatically pops up. It should only pop up for provider not the patient. Our consents are in CHARTS because we don't want patients to sign off on them out of office without our ability to review it in office with them.
1 vote -
Click and drag for staff scheduling
Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.
1 vote
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