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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    6 votes

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  2. 3 votes

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  3. Make modifiers assignable to staff to limit which staff can perform which modifier.

    3 votes

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  4. Ability to disable Offset on certain sales, such as package sales.

    2 votes

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  5. I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.

    2 votes

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  6. Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"

    There should be options to enable / disable either or.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    3 votes

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  8. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    7 votes

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  9. It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.

    4 votes

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  10. Ability to catch incomplete areas of the emails to flag before the ability to send.

    1 vote

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  11. Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.

    1 vote

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  12. Allow for a google map link to be added to text messages

    1 vote

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  13. Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.

    1 vote

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  14. Be able to 'star' specific notes that need to stay at the top of the "note" section!

    5 votes

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  15. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    1 vote

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  16. Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.

    3 votes

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  17. Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.

    3 votes

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  18. I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. It would be great have better customization over the Add-On Services by allowing someone to add-on a specific treatment before their haircut with their regular stylist.

    Currently the system only allows Add-On's with a stylist who can perform both services.

    This would have the opportunity to increase bookings and treatments in the salon if the client has better visibility to it when booking online.

    This would also simplify the booking process by allowing someone to book a color service, and add-on a haircut with someone else without having to go back and add an additional service

    3 votes

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  20. Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
    Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!

    2 votes

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